“I have to say this is the best decision I have made in years. I was very skeptical about having liposuction done. Once I arrived at the Sonobello Office it had a very nice ambiance about it. The front desk ladies were outstanding , very polite and professional. Elisabeth Yousef (Patient Care Consultant) was so passionate about explaining everything about the procedure. She put all my concerns to rest. Her smile and her genuine concern about how I felt about my body and the encouragement she gave me was really a breath of fresh air. Dr. Matthesen and Nurse Ashley were great. The result right after the procedure was astonishing. I could see a huge difference right away. My 1 week post op was great everything was looking great. I had no issues no pain a little bruising that went away the day after using Arnicare cream. I walked everday since the procedure.I was in Walmart shopping the day after my procedure. Everyday of this journey has been positive. The way my body is healing is really incredible. At my 1 month post op I was told my incision was looking great and that I could start going back to the gym. I am so pleased with Sonobello they have helped me get my confidence back and when I look at myself now all I can say is WOW. Thank you so much Sonobello Jacksonville Fl. You have changed my life.
Knyetta C.”
Knyetta on BirdeyeDecember 20, 2024
“I have to say this is the best decision I have made in years. I was very skeptical about having liposuction done. Once I arrived at the Sonobello Office it had a very nice ambiance about it. The front desk ladies were outstanding , very polite and professional. Elisabeth Yousef (Patient Care Consultant) was so passionate about explaining everything about the procedure. She put all my concerns to rest. Her smile and her genuine concern about how I felt about my body and the encouragement she gave me was really a breath of fresh air. Dr. Matthesen and Nurse Ashley were great. The result right after the procedure was astonishing. I could see a huge difference right away. My 1 week post op was great everything was looking great. I had no issues no pain a little bruising that went away the day after using Arnicare cream. I walked everday since the procedure.I was in Walmart shopping the day after my procedure. Everyday of this journey has been positive. The way my body is healing is really incredible. At my 1 month post op I was told my incision was looking great and that I could start going back to the gym. I am so pleased with Sonobello they have helped me get my confidence back and when I look at myself now all I can say is WOW. Thank you so much Sonobello Jacksonville Fl. You have changed my life.
Knyetta C.”
Knyetta on GoogleDecember 19, 2024
“Loved Elizabeth Yousef, just great at what she does. She is very knowledgeable and explains everything down to the tee. Pleasing and pleasant personality. So excited about the anticipation of MY outcome ... SNATCHED! My gift to myself for 2025, I will be ready for Santo Domingo or a hot summer day at the beach.
Thank you so much!”
E on BirdeyeDecember 18, 2024
Gerald on GoogleDecember 13, 2024
Dynamic Expressions Mime on GoogleDecember 13, 2024
“Peace of mind”
Laurie on BirdeyeDecember 11, 2024
“Great consultation! Elizabeth did an excellent job thoroughly explaining the process and answering all my questions. Booked my procedure and looking forward to the results.”
Marsha on GoogleDecember 10, 2024
Becca on GoogleDecember 06, 2024
“Yamina is an excellent esthetician that is very knowledgeable with the treatment of the body and the healing process of lymphatic and the collagen system. She is gentle using the Venus Legacy device while performing the treatments. She also makes you feel at ease and comfortable throughout the procedure. I highly recommend those treatments etc...”
Maritza on BirdeyeDecember 02, 2024
“Tried to submit the standard review several times. The submit button is unresponsive.
Dr Matthesen, the nurses including Diah, and Elizabeth are great,
The main issue was wait time. I waited over 3 hours on the day of the procedure. Seems excessive.
There was no emergency just short staffed. ”
Michele on BirdeyeNovember 26, 2024
“Procedure was to begin at 10 am and now they tell me it will be “mostly” done by 3:30 pm.
No way to treat your client!”
Dennis on GoogleNovember 20, 2024
“I was completely blown away by their total professionalism as well as how superbly clean the offices were!😁👍🏾
Valon and all the other ladies at the front desk where you check in were sooo kind & polite to me, even though I talked their heads off due to my excitement!!😂🤣💃🏽
Elisabeth Yousef, my consultant, was totally a gracious, respectful, and professional person, and she made me feel very confident that I will be in GREAT HANDS once I come back for the surgery procedure 👍🏾❣️😁
Thank you ALL for such wonderful care at the Sonobello @ DEERWOOD PARK! Miss Ve 💃🏽🥰❣️”
V. “Miss Ve” on BirdeyeNovember 15, 2024
“I had a consultation with Elizabeth I explained to her what I wanted and how soon I was looking to get it she had my procedure booked within the next week she was absolutely amazing explained everything to me AND my husband. I had my procedure two weeks ago and everything is healing well Dr.Hardy was beyond amazing he answered all my question he and his nurse made me feel very comfortable I’m so excited to see my results. The place is super clean even the ladies at the desk were nice. I would definitely recommend Sono Bello.”
Brittany on GoogleNovember 07, 2024
“I find the staff at Sonobello to be quite remarkable. From my first appointment with the consultant to my postoperative follow up, I received nothing less than a five star treatment. The information they give you is thorough and very complete. There were no surprises anywhere because their communication and Information was so good. The medical staff is truly great. The surgeon had an amazing background and gave me great confidence in my initial medical meeting with her. I would not hesitate to recommend Sonobello to anybody. And as sore as I may be one week after my procedure, I can already tell the difference and I’m really excited about the future!”
VMY on BirdeyeNovember 07, 2024
“Lovely consult. Very friendly and made me feel so welcomed:) 10/ 10 recommend!”
Kelsey on GoogleNovember 06, 2024
“Whitney was incredibly helpful and positive minded about my concerns. They are so easy to work with. I’m so grateful for her and SonoBello! ”
Shay on BirdeyeNovember 06, 2024
“So friendly and nice
Very fast service awesome sauce 🥰”
Mz. on GoogleNovember 04, 2024
Tekeisha on GoogleNovember 01, 2024
“the place was clean and the employees were friendly. It was a pretty good experience overall.”
Gregory on BirdeyeOctober 31, 2024
“My experience has been absolutely amazing! The team is fantastic and I am glad I am in good hands :)”
Kimberly on BirdeyeOctober 31, 2024
“Thank you for your service. The professional kindness and answering my questions helped me to continue to have faith in the process and the expectations of my desired outcome.”
Lillian on BirdeyeOctober 30, 2024
“My consultation with Elizabeth was amazing! She was honest , very straight forward and made me feel comfortable. I am looking forward to my procedure day!”
Tatiyanna on GoogleOctober 30, 2024
“The place was very clean and neat, and everyone was very friendly!”
Carla on BirdeyeOctober 30, 2024
“I had a great experience. The facility was clean and comfortable. All of the staff I encountered were friendly and attentive. The surgeon Dr. Matteson addressed all of my needs with care, and the supervisor Ms. Whitney went above and beyond to make sure I was taken care of.”
JR on BirdeyeOctober 29, 2024
“Fantastic experience!! Elisabeth was very informative and able to steer me down the correct path for my procedure. The office was very clean and the front desk ladies were very polite. I recommend you stop by their office and see what procedures they have to offer.”
J on BirdeyeOctober 25, 2024
“Everyone has been so helpful and positive! My procedure was one week ago and everything is healing nicely. Dr Harvey is amazing and I can’t say enough about how impressed I was by him and his nurse! I look forward to my results moving forward, it does take time!”
Susan on GoogleOctober 23, 2024
“I had thee pleasure of meeting with Elisabeth and I just want to say that she was AMAZING. She was very nice and very personable. Elisabeth explained everything to me in detail. She walked me thru the process step by step while allowing me to ask her questions during her explanation. I felt so informed and knew that after speaking with her that I for sure wanted to proceed with the procedure. I feel like I made the right decision and I owe it all to Elisabeth.”
Lena on GoogleOctober 17, 2024
“I had a consultation today and we booked! The team was very nice, answered all my questions. I didn’t feel rushed or pressured. Nice clean office.”
Taylor on GoogleOctober 15, 2024
“Very informative”
Marisol on GoogleOctober 14, 2024
M on GoogleOctober 08, 2024
“My consult with Elizabeth was amazing. Very thorough with the procedure and expectations. Made me feel very comfortable in making my decision to move forward.
TY Elizabeth
Lisa G”
Lisa on GoogleOctober 03, 2024
“Gracias al equipo de sonobello por la atención bindada hoy definitivamente cumplieron mis expectativas ,Elizabeth una persona encantadora me explico con lujo de detalles todo el proceso y estoy muy agradecida . Encontré el lugar y los profesionales que van a realizar mis sueños.
GRACIAS
”
Barbara on BirdeyeSeptember 25, 2024
“Can’t ask for better information and professionalism. It is worth the time.”
Maria on GoogleSeptember 23, 2024
“Elizabeth was great!! She thoroughly explained everything and put me at ease!”
Stacey on GoogleSeptember 23, 2024
“Things are great
Early in process but so far staff has been great to deal with
”
Deanna on BirdeyeSeptember 19, 2024
Juwanna on GoogleSeptember 17, 2024
“polite and understanding. felt smooth and natural consultation”
Bo on GoogleSeptember 16, 2024
“Always a pleasant experience..”
Cristina M on BirdeyeSeptember 13, 2024
Alexidiom on GoogleSeptember 04, 2024
Samaris on GoogleSeptember 03, 2024
“They take great care of their clients. Very clean facility and knowledgeable staff (which tells me they are trained well). You can tell their number one priority is letting you know what steps to take before, during and after your procedure. Though they are not a private practice type of facility they never lose focus on their purpose and to me was not a pushy/sales type experience. I'm finally going to be at peace with my extra tummy skin gone. Such a blessing of journey with the right people to walk me through it. Many deeply and appreciated thanks to the Jacksonville Sona Bello. To Abby, my doctor and the head nurse - fabulous job”
Jacqueline on GoogleAugust 27, 2024
“Everyone was great ! Super informative. Professional. And call to check on me. My lips was great.”
Jennifer on BirdeyeAugust 26, 2024
“Had a great appointment. All my questions answered and it felt so good”
Joy on GoogleAugust 26, 2024
“From the moment I arrived, all nervous with anticipation, and not knowing prices or procedures everyone still made me feel very welcome from the front desk, RN Christian, she was AMAZING! She has such a sweet, calming spirit and on SEVERAL occasions helped me when my emotions were all over the place with questions and concerns. Abby and Valon very awesome! Nurses, Donald and Lisa went above and beyond to make me feel comfortable with any question or concern. Brandi was excellent in explaining to me price and procedure and a whim add ons within less than a hour of my procedure to start! When I was ask to lift my clothing to show areas I wanted to improve, I was not at all uncomfortable because of her warmth and not rushing to just sell a service. That was a big deal to me! If I had any questions, concerns or doubts, it was never a problem to call and talk to the front desk with Abby or Valon. They were very understanding, and I probably bothered them more than anyone changing appointments, giving a complaint here or there which was my fault not theirs, but they were always kind and listened to my problem, in giving me a solution and that’s just the front desk as well as ALL nurses and ALL staff in general! All that I met at Sonobello went above and beyond to make me feel comfortable, helping me to understand the process. Now about the surgeon and his nurse Donald “Don” , I cannot say enough about Dr. Atun and Donald Turner. BOTH of them were kind, professional, listened to my concerns. I am talking about BOTH of them called me personally to check on me. They also helped me when I text them or called them! At 4:00am I called Donald about something that I was freaking out over and HE ANSWERED AND CALMED ME DOWN! There was NO answering service or AI responding it was DON HIMSELF! I honestly can not say enough about the care and kindness I received throughout my journey thus far. If you know, absolutely nothing about a procedure that you’re interested in, this is the place to go and get the information because they will not make you feel stupid for any question, nor did they push me to have add ons. When I came to them (on a whim) I did not know if the procedure I wanted was $500 or $10,000. I will say this, also when I was standing in front of three or four people that I had never met in a paper string bikini bottoms and top normally, this should make you pretty nervous. I can tell you for a fact, I never once felt uncomfortable or embarrassed. I went alone with no support or partner and not once did I fell alone in my procedure. I am a Medical Massage Therapist who lives alone. I had the AbEX and 5 areas treated for procedure 1 and 3 weeks later had 7 additional areas treated. I was back working on Day 7 after the 1st surgery (light work) WALKING HELPS! WALK, WALK, WALK! This helps healing and HELPED WITH PAIN! From the 1st procedure my pain level was average 5 to 8. I ALWAYS had pain meds if I needed them. That would have kept my pain level to a possible 3. While working I chose less pain medication so I would know how to maintain what work was safe for my body. That was with AbEX I believe. Procedure 2, was very manageable so far on Post Op Day #3 as I write this review. Also started work back on day 3. I am sore but I live alone and take care of 4 pets, a business and NO ONE is here assisting me. I say all of this because if you live alone (I am 59 years old) and I have been able to do this on my own after each treatment only needing someone with me the first 24 hrs after each procedure. I have no doubt that Dr. Atun & Donald as will be only a phone call or text away if I need them. THEY HAVE BEEN AMAZING!”
Tracy on GoogleAugust 26, 2024
“From the moment I arrived, all nervous with anticipation, and not knowing prices or procedures everyone still made me feel very welcome from the front desk, Abby and Valon very awesome! Nurses, Donald and Lisa went above and beyond to make me feel comfortable with any question or concern. Brandi was excellent in explaining to me price and procedure and a whim add ons within less than a hour of my procedure to start! When I was ask to lift my clothing to show areas I wanted to improve, I was not at all uncomfortable because of her warmth and not rushing to just sell a service. That was a big deal to me! If I had any questions, concerns or doubts, it was never a problem to call and talk to the front desk with Abby or Valon. They were very understanding, and I probably bothered them more than anyone changing appointments, giving a complaint here or there which was my fault not theirs, but they were always kind and listened to my problem, in giving me a solution and that’s just the front desk as well as ALL nurses and ALL staff in general! All that I met at Sonobello went above and beyond to make me feel comfortable, helping me to understand the process. Now about the surgeon and his nurse Donald “Don” , I cannot say enough about Dr. Atun and Donald Turner. BOTH of them were kind, professional, listened to my concerns. I am talking about BOTH of them called me personally to check on me. They also helped me when I text them or called them! At 4:00am I called Donald about something that I was freaking out over and HE ANSWERED AND CALMED ME DOWN! There was NO answering service or AI responding it was DON HIMSELF! I honestly can not say enough about the care and kindness I received throughout my journey thus far. If you know, absolutely nothing about a procedure that you’re interested in, this is the place to go and get the information because they will not make you feel stupid for any question, nor did they push me to have add ons. When I came to them (on a whim) I did not know if the procedure I wanted was $500 or $10,000. I will say this, also when I was standing in front of three or four people that I had never met in a paper string bikini bottoms and top normally, this should make you pretty nervous. I can tell you for a fact, I never once felt uncomfortable or embarrassed. I went alone with no support or partner and not once did I fell alone in my procedure. I am a Medical Massage Therapist who lives alone. I had the AbEX and 5 areas treated for procedure 1 and 3 weeks later had 7 additional areas treated. I was back working on Day 7 after the 1st surgery (light work) WALKING HELPS! WALK, WALK, WALK! This helps healing and HELPED WITH PAIN! From the 1st procedure my pain level was average 5 to 8. I ALWAYS had pain meds if I needed them. That would have kept my pain level to a possible 3. While working I chose less pain medication so I would know how to maintain what work was safe for my body. That was with AbEX I believe. Procedure 2, was very manageable so far on Post Op Day #3 as I write this review. Also started work back on day 3. I am sore but I live alone and take care of 4 pets, a business and NO ONE is here assisting me. I say all of this because if you live alone (I am 59 years old) and I have been able to do this on my own after each treatment only needing someone with me the first 24 hrs after each procedure. I have no doubt that Dr. Atune & Donald as will be only a phone call or text away if I need them. THEY HAVE BEEN AMAZING! I Absolutley Recommend”
Tracy on BirdeyeAugust 22, 2024
“I met with Brandi and she answered every question, showed pictures, explained everything clearly and there was no question NOT to sign up for the procedure. Thank you!”
Terri on GoogleAugust 21, 2024
Carrie on GoogleAugust 20, 2024
“Done complete and quick in and out things are great all questions answered 😀”
Virginia on BirdeyeAugust 20, 2024
“Yamina is very kind, knowledgeable and extremely friendly. Yamina treats you with respect and makes you feel good every visit. Thank you so much for a great experience.”
Cristina M on BirdeyeAugust 16, 2024
“Elizabeth was awesome, answered all my questions and put my mind at ease. It was actually therapeutic.”
Tracey on GoogleAugust 15, 2024
“Very excited and can’t wait to set my date! The office was very clean and comfortable. Very informative and friendly. I understand the process and what to expect. Financial questions were answered and options for different ways I could do it. ”
Janice on BirdeyeAugust 15, 2024
“Very attentive and patient and answered questions. Great experience and thank you.”
Stephanie on BirdeyeAugust 13, 2024
“Continued kudos to Sono Bello Jax, and a shout out to Yasmina for today's Venus Legacy treatment... so good!”
RACHEL on BirdeyeAugust 12, 2024
Niki on GoogleAugust 10, 2024
“Yamina was very helpful in my first experience with Venus service. She makes me feel very confortable and was able to answer all my questions. Looking forward to seeing her next week.”
Waleska on BirdeyeAugust 06, 2024
“Kudos to Sono Bello Jacksonville!! My experience thus far has been exceptional, starting with my initial consultation with Ms. Brandi, my surgery procedures with Dr. Atun and the medical team, and the excellent assistance provided by the administrative staff. They have followed up with my after care and have quickly responded to all my questions. Thank you and blessings Sono Bello!”
Rachel on GoogleAugust 06, 2024
“Always a welcoming environment. Staff are always pleasant and professional.”
Kelli on GoogleAugust 01, 2024
“I had a Venus treatment with Yasmina. It was great, very relaxing, and she had a very welcoming personality. It was my 2nd treatment and I can see some of my definition coming back.”
Ms. on BirdeyeJuly 30, 2024
“Brandi was very informative and patient with all my questions. She made the consultation very smooth and easy. I am excited to begin this journey with Sonobello.
Thank you Brandi”
Juwanna on BirdeyeJuly 30, 2024
“Brandi was amazing!! ”
Leah on BirdeyeJuly 30, 2024
“The moment the door opened me and Elisabeth made a connection. Btw my middle name is Elizabeth…😊 She was so helpful and caring. I have had previous liposuction and the procedure that Sono Bello has to offer will be by far my best choice. I know what I have to work towards to complete my personal make over! Elisabeth is and was very knowledgeable about what I desire to have. Thanks again Elisabeth you are the best! ”
Favored on BirdeyeJuly 30, 2024
“Consultant was great. Easily explained everything”
Renetta on BirdeyeJuly 29, 2024
“I felt so comfortable thought I'd be embarrassed but Elisabeth was amazing.”
Laura on GoogleJuly 25, 2024
“Hello I had consultation on 7/18 with Elisabeth, she was very informative, knowledgeable, caring, and amazing to say the least. I felt very comfortable after speaking with her. A very down to earth straight to the point type woman which I appreciated. Thank you so very much for visiting with me. I know what needs to be done at this point.”
Shawn on BirdeyeJuly 19, 2024
“Very friendly and personable. She listened to my concerns and made me feel comfortable with procedures and cost.”
Billie on BirdeyeJuly 19, 2024
“The staff is amazing!”
Angela on GoogleJuly 17, 2024
“From my consultation to post op, I have had a wonderful experience with Dr. Hardy and the staff of Sonobello. Dr. Hardy was thorough and patient explaining the procedure as well as what results I should expect. I cannot stress enough how patient and kind Dr. Hardy was with my nervousness and extensive questions. His gentle bedside manner was so comforting. I cannot recommend him enough.”
Amy on GoogleJuly 13, 2024
Jakeyah on GoogleJune 28, 2024
“I wasn’t to sure about having a procedure at SonoBello, however after meeting with Brandi and the way she truly cares about me as an individual, I am now so excited. Ask for Brandi. She will listen to you and what you are wanting, point you in the right direction and explain the entire process.
Thank you Brandi! I so appreciate the we met and you have helped me more than you know.”
Deena on BirdeyeJune 27, 2024
“Lisa was so kind and humble, she was amazing and helped me relax.”
Angela on GoogleJune 26, 2024
“I love my results so much! Thank you so much to Brandi for being so kind and helping me through the whole process.”
Amber on GoogleJune 26, 2024
“I just wanted to thank Brandi for being so knowledgeable I had so many questions and she made me feel at ease. I’m excited for my transformation”
Kelli on GoogleJune 25, 2024
“I had the best experience with Brandi im so glad she helped me i couldnt felt more at ease with her through this process i had lots of questions and went to several places for a consult but i truly trusted Brandi the most!!”
Amber on GoogleJune 25, 2024
“Elisabeth was amazing, very informative and knowledgeable about the process. Super excited about my upcoming procedure.”
Meleea on GoogleJune 25, 2024
“Brandi did my consultation and was amazing. Loving the results!”
William on GoogleJune 25, 2024
“Elisabeth is great! She broke everything down so it was easy to understand! Best decision ever to come in and get all my questions answered.”
Karrissa on GoogleJune 14, 2024
“I came in for my consultation and booked on that same day. My consultant Elisabeth was incredible, very welcoming, friendly and upfront. She made me feel comfortable and excited. I can’t wait!”
Jacqueline on GoogleJune 13, 2024
“The experience I had with Elizabeth at Sonobello was awesome. Elizabeth was kind, professional and really helped me to choose the best surgical option that would fit my specific needs. So excited to move forward and to be as confident as I’ve ever been.”
Mayci on BirdeyeJune 13, 2024
“This is an update from last post: I had my 2nd stage 6/4, and I contemplating canceling more than 1 time. However, i am thrilled I did not, and I should have waited to write a review until I saw my final results...I have to say I really LOVE my results this time. I know what to expect the 2nd time around. Recommemdations: Do your own lymphatic massages, stick with a healthy diet/exercise, wear your compression garments (regardless of being uncomfortable), and keep moving.
It is worth the time, money, and discomfort. Also, be your own advocate..the Dr revised my previous area of concern with no hesitation, and the 2nd time with the completed results are amazing. You won't be disappointed!!!
Let me start with the staff is friendly and it is a new facility. I was very excited to have a Sonobello here. I didn't want to travel outside the city for a procedure. My recovery was relatively easy..I was up moving in 2-3 days. Back to work in 4-5 days. That part is very alluring to all busy working moms who can not take off weeks at a time for surgery, plus finding someone to take care of you while your down. The Abex was great and worth the $$$. That specific area looks great. He did wonderful with that area.
Now here is my issue with their business practices. Be prepared to not speak directly to the Dr until pre-op, AFTER you schedule your surgery date, and have paid for your package/procedure.
I scheduled pre-op and met with the Dr, then he adds 2 more areas that should have been better explained to me during my consult. My consultation was not a very thorough examination or assessment. Personally I felt it was a bait and switch tactic. So you could commit, sign the dotted line, and now you need more funds to get more additional areas the Dr recommended.
Now, what if I wasn't able to afford any additional areas, and only budgeted for what was presented to me during my consultation? Luckily, I was able to, but what if?? That seemed like unethical practices to me. You should be able to speak with a Dr, NP, RN, or someone with clinical experience before you decide to spend $10-16k.
Second, I thought I was going to have everything done in 1 procedure, for them to tell me I needed to schedule my second stage. Which I wasn't prepared for, and I'm having to schedule more time off from work, child care, etc etc.
Third, if you do not go to your follow ups, that may affect getting a revision...
So make sure you go to your follow ups!!!
Fourth, after 6 months, I still have skin or a stubborn fat pocket that was an area of concern from day 1 after my procedure. I thought it would shrink over time, but it is still there. Even after several flimsy garments they provide, which give no contouring what so ever. You will have to be proactive and find your own shapewear to get the desired results you want. Also, I was advised with the nurse (since I haven't seen the dr) during my follow up, that the Dr will not be able to revise that area because it is loose skin. WTH!? And again, I still haven't seen or spoken to the Dr after ANY of my follow ups to see if there is any modifications or solutions that he can do. I will have to schedule my pre-op for the second stage in order to speak with him...Which I am STRONGLY reconsidering NOT getting my second stage, and canceling all together..
Overall! my results are OK..I love not have a fupa, and a flat pubic area, the fact of being able to go back to work quicker than traditional surgery is a huge plus, also being able to move after 2-3 days is another benefit. There are pros and cons with sonobello. I wish I truly loved my results, but I'm left feeling MEH! 😞”
C on GoogleJune 12, 2024
“Elisabeth is honest, funny and charming! I really enjoyed my consultation with her.”
benita on GoogleJune 12, 2024
“I had my consultation with Ms. Elisabeth and she was AWESOME. Great experience and I can't wait to book my appointment. Thank you Elisabeth! 🤗”
Jess on GoogleJune 10, 2024
“Elisabeth is great and very professional.”
Jasmine on GoogleJune 06, 2024
“My results are amazing! I am so happy with my results! Brandi helped me with my consultation and helped me through the process!”
Georgina on GoogleMay 21, 2024
“My consultation with Brandi was amazing but what's even more amazing is my waist! I need a new wardrobe. Thanks Sonobello for making me confident in my own skin again! Best investment in ME I've ever made!”
Fig House on GoogleMay 21, 2024
“All of your staff is fantastic. I truly like working with Valon at the front desk. She’s so personable so nice so helpful with all my questions. Leighann is a wonderful nurse And takes very good care afterwards of everything that is wrong. Yamina , who does the Venus, is also fantastic. She’s so very helpful It has all the answers to swelling and fluid retention. The complete staff is fantastic. Dr. Herrera is a great doctor. He also has answers and has the patients individual body and best outcome in mind at all times.”
JULIA on BirdeyeMay 16, 2024
“I had the AbEx procedures with the Trisculpt. It was exactly what they said it would be. The staff were phenomenal. Christian (Nurse was extremely professional and helpful). Dr. Herrera walked me through step by step as they worked and also followed up the next day with a call. It hurts about like I thought it would afterwards but hey you’ve got a cut with stitches, that what you expect. Great procedures. I can’t wait to see it after my recovery. I already feel better 2 days later.”
Darren on BirdeyeMay 02, 2024
“I had the AbEx procedures with the Trisculpt. It was exactly what they said it would be. The staff were phenomenal. Christian (Nurse was extremely professional and helpful). Dr. Herrera walked me through step by step as they worked and also followed up the next day with a call. It hurts about like I thought it would afterwards but hey you’ve got a cut with stitches, that what you expect. Great procedures. I can’t wait to see it after my recovery. I already feel better 2 days later.”
Darren on BirdeyeMay 02, 2024
“Let me start with the staff is friendly and it is a new facility. I was very excited to have a Sonobello here. I didn't want to travel outside the city for a procedure. My recovery was relatively easy..I was up moving in 2-3 days. Back to work in 4-5 days. That part is very alluring to all busy working moms who can not take off weeks at a time for surgery, plus finding someone to take care of you while your down. The Abex was great and worth the $$$. That specific area looks great. He did wonderful with that area.
Now here is my issue with their business practices. Be prepared to not speak directly to the Dr until pre-op, AFTER you schedule your surgery date, and have paid for your package/procedure.
I scheduled pre-op and met with the Dr, then he adds 2 more areas that should have been better explained to me during my consult. My consultation was not a very thorough examination or assessment. Personally I felt it was a bait and switch tactic. So you could commit, sign the dotted line, and now you need more funds to get more additional areas the Dr recommended.
Now, what if I wasn't able to afford any additional areas, and only budgeted for what was presented to me during my consultation? Luckily, I was able to, but what if?? That seemed like unethical practices to me. You should be able to speak with a Dr, NP, RN, or someone with clinical experience before you decide to spend $10-16k.
Second, I thought I was going to have everything done in 1 procedure, for them to tell me I needed to schedule my second stage. Which I wasn't prepared for, and I'm having to schedule more time off from work, child care, etc etc.
Third, if you do not go to your follow ups, that may affect getting a revision...
So make sure you go to your follow ups!!!
Fourth, after 6 months, I still have skin or a stubborn fat pocket that was an area of concern from day 1 after my procedure. I thought it would shrink over time, but it is still there. Even after several flimsy garments they provide, which give no contouring what so ever. You will have to be proactive and find your own shapewear to get the desired results you want. Also, I was advised with the nurse (since I haven't seen the dr) during my follow up, that the Dr will not be able to revise that area because it is loose skin. WTH!? And again, I still haven't seen or spoken to the Dr after ANY of my follow ups to see if there is any modifications or solutions that he can do. I will have to schedule my pre-op for the second stage in order to speak with him...Which I am STRONGLY reconsidering NOT getting my second stage, and canceling all together..
Overall! my results are OK..I love not have a fupa, and a flat pubic area, the fact of being able to go back to work quicker than traditional surgery is a huge plus, also being able to move after 2-3 days is another benefit. There are pros and cons with sonobello. I wish I truly loved my results, but I'm left feeling MEH! 😞”
C on GoogleApril 24, 2024
“The staff were extremely nice and welcoming, but I think my results are just okay. The main issue is that I stated my love handles were my biggest problem area in addition to my mom fupa, and I was told lipo of the waist and upper/lower stomach would be ideal with AbEX. So I assumed my love handles would be taken care of under lipo of the “waist” area. However, my love handles are still here and even more prominent now that my stomach and waist is smaller, so obviously they were not included as part of waist. Possibly a lower back area (which I still should have been properly informed at all appointments). It makes my results look crazy. I don’t blame Karena at all, and I love how open and sweet she was during the initial consultation. I had another appointment before surgery date where I met the surgeon and he actually did look at my body and look at what I planned on getting done. His only recommendation was adding pubic fat removal or something like that? But I do feel that the during the moments I got marked up someone should have taken some time to explain to me the areas marked, and then I would have understood my love handles were not going to be touched. Which is actually kind of funny because those areas were definitely marked on, but the surgeon was in the middle of a procedure and could not take time away to go over anything with me. I think the nurse was just there to be there, but also did not say anything. The appointments took super long just to get to the back (in the wait area for about an hour), and weren’t informative at all when I did speak with someone in the back. I would sit in a room in the back for over an hour too before someone would take some time to talk to me. I tried to be understanding since each time everyone was in the middle of a procedure, but I mean I spent a lot of money to be feeling this disappointed. I honestly didn’t even want to leave this review after seeing so many great ones, so I waited and waited to see how my results progressed. Haven’t been back for any post-op appointments after the first week one, and it’s been about four months. I think I missed my 1 month appointment, but my 1 week one was so awful I just really didn’t care or see the point. So no post op appointments after the first week one. I think I’m just going to take this loss, but I wanted to share my honest experience. My AbEX results are amazing though no complaints there at all!”
Dai on GoogleApril 19, 2024
“My best decision ever! All the staff have 5 star from me Dr Herrera amazing I’m way beyond happy this one week post op appointment they offer me a small garment the actual one will be shipped to me like I say I’m exiteddddddd thanks you all”
Moon on GoogleMarch 01, 2024
“Just finished my last Venus treatment and highly recommend! The only thing better than the results is the staff! Truly amazing people. Thank you Yamina for making me look and feel like my old self again!”
Mike on BirdeyeFebruary 28, 2024
“Karena is honest, professional, and understanding. Clean facility and caring staff. If you are thinking about doing it... look no further.”
Cardelia on GoogleFebruary 27, 2024
“I feel like I'm getting the royal treatment during my visits with Lee Ann. Welcoming warm and well knowledged. I was heard and understood when a concern came to mind. Prompt solution or education with alternatives. She will always be Sono Bello for me. Thank you Lee Ann for being committed to excellence ⭐️⭐️⭐️⭐️⭐️👏🏾👏🏾”
Sasha on BirdeyeFebruary 15, 2024
“All of the staff at SonoBello from the doctors, to the front desk, to the aestheticians, to the nurses are top tier. This is a life changing service done by people who really care. So thankful for all of them!”
Megan on GoogleFebruary 06, 2024
“Very nice and caring and a job well done 👍”
Emma on BirdeyeJanuary 16, 2024
“I really love the staff. They have a great attitude and it up. Love you a lot. I went through the procedure and it turned out really good. I’m very very happy try it and you will see.”
Mrs Terri on GoogleJanuary 16, 2024
“I could not have had a better consolation. Karena was so nice and encouraging ( while I stand in the mirror talking about my troubled areas and she is touching my fat 😂) she was amazing she really worked with me and explained in great detail everything so I felt 100% confident with what is going on and just super informed. I can’t wait to get started !! AMAZING company !”
Mary on GoogleJanuary 12, 2024
“The friendliest folks ! The experience has been life changing! Thanks Sono Bello”
Greg on GoogleJanuary 11, 2024
“Amelia was awesome and very knowledgeable.”
Anthony on BirdeyeJanuary 11, 2024
“The staff there is great I enjoyed listening to Edgar on the phone LOL it was fun Karena was wonderful with my consultation she really helped me. Would definitely recommend them!!! Can’t forget the ladies that greeted me when I arrived they were so sweet appreciate all of y’all.”
Mindy on GoogleJanuary 09, 2024
Kevin on GoogleDecember 27, 2023
“Nurse Jessica was extremely friendly and professional and made my experience here that much better. Thank you so much Jessica 🙂”
Bradley on GoogleDecember 04, 2023
“Meeting the Dr. Was a good experience and Jessica was AMAZING!!! all questions answered and so patient , professional, and kind!”
Lisa on GoogleDecember 01, 2023
“Ms. Jessica at the Jacksonville Office made the process less stressful and made me feel comfortable and confident about the procedure.”
Tiffany on GoogleDecember 01, 2023
“Jessica is the best”
Fatima on GoogleNovember 20, 2023
“Super friendly, appointment was on time. Jessica answered all my questions and put me at ease!”
R.M. on BirdeyeNovember 17, 2023
“Jessica was fantastic!!!! Absolutely wonderful customer service, very knowledgeable, answered all my questions. She is an asset to your company.”
julia on GoogleNovember 07, 2023
“Jessica was my nurse, Very professional very good!
Describe everything that was gonna happen very well.”
Novelyn on BirdeyeNovember 07, 2023
“Loved Jessica and everyone there!”
Kristen on GoogleNovember 06, 2023
“I love talking with Jessica she is Fabulous 👌”
Stepahanie on GoogleNovember 02, 2023
“The staff was very friendly and answered all of my questions.
Jessica was extremely helpful and very informative!”
Taniqua on BirdeyeNovember 02, 2023
“I am so impressed with my visit, Jessica is so impressive she has excellent bedside manner, she made me feel so comfortable. I have never been to a place where the employee listens and focuses on the patient. I would love if someone noticed her expertise. She is a jewel. Jessica I would like to Thank you for the time I spent with you..”
Robbin on BirdeyeNovember 02, 2023
“I was pleased to have experienced the warmed welcome of the staff at the front office. Kristi took time to explain to me about sonobello and was very patience with me. I definitely recommend”
Mulene on BirdeyeOctober 31, 2023
“My preop experience was great with Ms Jessica. Very personable. She made me even more excited about my upcoming procedure. Took away any fears or misconceptions that I had!
Thanks Jessica 😊”
Antoinette on BirdeyeOctober 31, 2023
“Both doctor and nurse were fantastic. I can't recall their names but thank you so much guys.”
Deb on GoogleOctober 31, 2023
“My nurse Jessica with the Jacksonville office was absolutely amazing. I met with my surgeon Dr. Herrera who had a great bed side manner. For once i didn’t feel rushed at an appointment. Very professional and passionate about her job. She deserves 10 stars.”
Mimi on GoogleOctober 30, 2023
“Jessica was amazing! She was very helpful and informative. She made me feel very comfortable!”
Paula on GoogleOctober 30, 2023
“Kristi was very helpful during my consultation and answered all of my questions. I look forwarded to seeing my results!”
Bridget on GoogleOctober 28, 2023
GABRIELA on GoogleOctober 28, 2023
“Explained the process well.”
Deborah on BirdeyeOctober 17, 2023
“Great job. Very professional”
Maiya on BirdeyeOctober 13, 2023
“Awesome experience!! From the front desk to my Surgeon Dr. Herrera. I am very pleased with my results! Thank you Jacksonville FL team🙏🏾👍🏾🙌🏾👌🏾”
Gail on GoogleOctober 11, 2023
“Very professional and courteous staff. Very clean office spaces.”
Toni on GoogleJuly 29, 2023
