“The service was excellent”
Lavern on BirdeyeMay 02, 2024
“The service was excellent”
Lavern on BirdeyeMay 02, 2024
“Went in for a consultation and I was pleasantly surprised at how friendly and informative they were. Natalie was my consultant she was awesome, patient, and really knew her stuff. I was greeted by the receptionist that was also very friendly.”
Gina on GoogleMay 01, 2024
“Thank you Natalie and Tyra for the illustrative and informative consultation of sonobello procedures. Crossing my fingers that the end results will be just as successful as previous patients.”
Shelly on BirdeyeApril 26, 2024
“Sono Bello Silver Spring was nothing but excellent, compassionate, understanding and very helpful!!!! From the beginning with scheduling with Tyra at the front desk and Natalie Ramirez my Patient Care Consultant! Natalie I can’t thank you enough!!! You took your time with me and was very understanding and knew why I needed to do this for me!!! Thank you!!!”
Tinika on GoogleApril 19, 2024
“I have always been uncomfortable with the little extra around my stomach since giving birth . No matter how hard I worked out or how good my diet was that stubborn fat would not budge. Being a personal trainer, this was extremely frustrating. Enter Natalie at Sono Bello. I put off doing a “tummy tuck” because I was not a fan of being put under. I had heard about Sono Bello and it being an awake procedure, so I went to see what it was all about. WOW ! From the moment I stepped in the door for my consultation and throughout the whole process Natalie and the entire Sono Bello team were EXCEPTIONAL! Natalie took the time to explain everything. She went over all my options, answered all my questions and didn’t sugar coat anything. She worked with my schedule and found the perfect fit for my surgeon. Natalie was very professional, kind and honest. I never felt rushed…. She made me feel like I was the most important person in the room. This entire experience has been OUTSTANDING.!! My only complaint was I wish I had not waited so long to do this! If you are thinking about it… my advice,don’t walk, run like an Olympic track star to your nearest Sono Bello!”
Liz on BirdeyeApril 18, 2024
“The staff is fabulous and professional.”
Sally on BirdeyeApril 15, 2024
“The consultation was amazing and easy to understand what would take place!”
Glenn on GoogleApril 11, 2024
“Friendly staff. Answered all my questions.”
Edna on GoogleApril 11, 2024
“Very helpful and friendly. Natalie explain everything very well, answer all of my questions and concerns. Happy to visit the silver spring office”
Heidi on BirdeyeApril 11, 2024
“Very nice and answered all my questions. Was scheduled at wrong location but seen me anyway!”
Ginger Layman on BirdeyeApril 05, 2024
“Very pleasant”
Tho on BirdeyeApril 02, 2024
“I had a wonderful experience, the staff was knowledgeable and patient oriented. The office was warm and inviting”
Lydia on BirdeyeApril 02, 2024
“This review encompasses my experience with both the Sono Bello Silver Spring Consultation Center and Baltimore Surgical Center.
Procedures Done: Chest, Upper and Lower Abdomen, Waist, Abex, Back Bra Roll, Upper Back, and Inner Thigh
Cost: $20k+
Would I recommend Sono Bello: Absolutely NOT. Sono Bello operates as a high-volume business, prioritizing throughput over patient care. Even for those seeking cost-effective, speedy procedures, I'd steer clear of Sono Bello. They conveniently omit the fact that they charge separately for each body part, a revelation that can significantly inflate costs. It would always be recommended that if procedures are chosen for your Upper Abdomen to include the Lower Abdomen? Clearly, Sono Bello's focus is on quick, minor procedures and rapid turnover.
Do I regret my decision: Absolutely NOT. However, I'm deeply disappointed. Despite my optimism for positive healing results, I'm left disillusioned by the lack of professionalism and respect displayed by Sono Bello.
One significant reason for this review stems from a glaring "error" made by the Silver Spring consultation center. Despite clear communication about my desired procedures and a provided quote, I was blindsided on the day of my second surgery. Less than one hour after being discharged, driving home, still under the influence of post-operative medication, I received a call informing me of a "forgotten" charge. This blatant disregard for my well-being and legal rights, coupled with their inability to adhere to basic protocols, is inexcusable. The fact that they had the audacity to request approval for additional charges while I was not in my right state of mind, still recovering from the medications, without giving me the common courtesy or decency to wait until the next day or when I was in a clear state of mind, is utterly reprehensible. How dare they!!!
The nursing staff at the Baltimore location was lack luster at best. Their incompetence ranged from a lack of knowledge to the point of me calling another Sono Bellow location for information, to dangerous mishaps during procedures. The nurse assigned to me demonstrated a shocking lack of proficiency. During the IV placement procedure, she struggled to insert the needle correctly. Her repeated attempts resulted in an excruciating mix-up, causing IV fluid to spill into my bloodstream, causing intense burning sensation. Despite her evident struggle, she persisted, attempting multiple times and failing, before I firmly refused further attempts and demanded another nurse. This negligence and lack of basic skill highlight the alarming inadequacies in Sono Bello's patient care standards.
Due to their overwhelming patient load, attempting to contact Sono Bello for assistance or clarification proves futile. My advice? Seek answers from alternative Sono Bello locations, if at all.
I am on a journey of recovery and healing, I remain hopeful but cautious. Should I consider further procedures, Sono Bello will not be my choice.
Tips for prospective patients:
• Be aware that the number of procedures performed is contingent upon weight and BMI, often necessitating multiple surgeries.
• Follow-up appointments solely involve photo documentation, with no opportunity for direct interaction with doctors.
• Do not expect personalized attention or pre-surgery consultations with doctors.
• Review cost breakdowns meticulously; Sono Bello charges separately for each treated area.
• Prepare for significant post-surgical discomfort, despite claims of minimal invasiveness.
My experience with Sono Bello has left me disenchanted and dissatisfied. Proceed with caution, and consider alternative options before entrusting them with your care.”
K on GoogleMarch 29, 2024
“Customer Service was great. I’m moving forward with the procedure. Natalie made me feel real good about myself. She walked me through all details. All my question was answer.”
Sylvia on BirdeyeMarch 29, 2024
“Natalie was amazing. I felt so comfortable and relaxed during my consultation. She was very informative and answered all my questions and really put me at ease for my upcoming transformation.”
G D on BirdeyeMarch 18, 2024
Btissam on GoogleMarch 15, 2024
“My visit was fast, informative and low pressure!”
Cody on GoogleMarch 14, 2024
“Natalie answered all my questions and was very understanding!”
Brianna on GoogleMarch 12, 2024
Kathy on GoogleMarch 11, 2024
“Natalie was absolutely amazing… very informative, personable, and comforting!”
Jhazmin on GoogleMarch 11, 2024
Jamillemonroe on GoogleMarch 08, 2024
“This is a review for agent Tyra at the Silver Spring office. I was transferred to speak to her about a few particular questions I had. She was very helpful in clearing up some information I'd been given in the past. She was very kind, easy to talk to and provided excellent customer service. I will update my experience when I actually have my consultation.”
VDivine on GoogleMarch 05, 2024
“Absolutely a phenomenal consultation experience! Can’t wait to have surgery done next month”
Annie on BirdeyeFebruary 29, 2024
Marie Naderge J. Saint on GoogleFebruary 21, 2024
“Cass and Nathalie are great and very informative!”
Daysi on BirdeyeFebruary 16, 2024
“Excited to get this done! ”
Jenna on BirdeyeFebruary 16, 2024
“Everyone was very welcoming can’t wait to start my journey with sono bello”
Jackie on BirdeyeFebruary 15, 2024
“My consultation with Natalie was great! I must admit I went in there nervous and scared about it but Natalie was patient and caring with me. She answered all my questions too. I have my surgery on Friday and while I am nervous as heck, I always remember my "why" reason. ”
Lorena on BirdeyeFebruary 15, 2024
“My consultation experience was Excellence with Nataly berry Nice I will go back. Again. See you soon...”
Isabel on BirdeyeFebruary 13, 2024
“I saw Natalie at Sono Bello for my consultation and WOWWW! 10 star customer service. She explained everything in detail and made me feel at ease like I was their only consultation for the day. Don't hesitate seeing Natalie at Sono Bello, she will take care of you like you're family.”
Lisa Roos, on GoogleFebruary 06, 2024
Shanda on GoogleFebruary 05, 2024
“Totalmente recomendado, la atencion es maravilloso.
Desde mi primer cita Nataly se tomo el tiempo para explicarle el precediemiento, me senti en confianza. La enfermera que me atendio dio lo mejor de ella. El doctor me atendio de la mejor manera. Tengo dos semanas y me siento espectacualar, 100% recomendado no tienes que viajar lejos, aqui esta sonobello Washington DC, Son profecionales.”
Mar li on BirdeyeFebruary 03, 2024
“Very informative! Looking forward to getting this done”
Kelsey on BirdeyeJanuary 31, 2024
“I really enjoyed coming in today. Jenny was a great help and I can’t wait to get my procedure done : )”
Ivan on BirdeyeJanuary 31, 2024
“Everyone was so pleasant in the office, looking forward for my surgery.”
Amanda on BirdeyeJanuary 31, 2024
Mar li on GoogleJanuary 29, 2024
“I definitely have to say that Natalie and Tyra were the most helpful through this process so nice super sweet and respectful on the phone and in person and sooo patient. I wasn’t sure when I went for my first appointment but after meeting them and seeing how helpful they were answering all my questions I wanted to, leave a review for others so they know this location and these ladies were the best. Thank you for your time.”
Sara on GoogleJanuary 19, 2024
“I recently had the pleasure of visiting Sono Bello in Silver Spring, and my experience was truly exceptional. As I drove through the snow to make it to my appointment, I called ahead to inform them of a potential delay. Tyra, the receptionist, displayed unparalleled patience, respect, and care throughout our conversation. Her humor added a pleasant touch, making the entire interaction positive.
Tyra not only guided me precisely to the location and parking but also preemptively addressed several questions I had planned to ask the consultant. Having a receptionist who is not only part of the team but also possesses an understanding of the work and can readily answer queries made a significant difference for me.
Upon arriving, I had the pleasure of meeting Natalie, who proved to be the epitome of understanding and genuine care. She took the time to empathize with the decisions I was contemplating, and I felt a connection with the team right from the consultation. What stood out was the absence of any pressure; instead, the focus was on identifying my goals and finding the right solutions.
I am sincerely grateful to the entire Sono Bello Silver Spring team for their collaborative and customer-centric approach. Thank you for making my experience truly positive and for working with me every step of the way.”
K on GoogleJanuary 17, 2024
Xiomara on GoogleJanuary 08, 2024
“My consultation experience was the absolute best ever. I got there very early since I knew I would most likely have paper work to fill out. My appointment was at 10:30am at the Silver Spring office. Parking was a breeze. Once I got to their building, I checked in with security at the front desk and she let me up to the 8th floor. Once there I was greeted by Tyra. She was like a breath of fresh air. Loved her positive energy. Natalie was my consultant. She too has awesome positive energy and made me at ease. She was very knowledgeable and answered all my questions. The whole experience because of Tyra and Natalie made me sure I want to go through with the process with Sono Bello.”
Nicole on GoogleJanuary 04, 2024
“Everyone was so nice, very professional I can’t wait to get my procedure done!”
Lisa on BirdeyeDecember 30, 2023
“Consultant Natalie made the experience great.
She was very accommodating, front desk pleasant and accommodating.”
Norm on BirdeyeDecember 30, 2023
“Very informative! Everyone was super respectful my consultant Jenni is amazing. Very direct and made me feel very comfortable”
Carol on BirdeyeDecember 30, 2023
“I love Natalie. She was willing to work with me through the entire process. I’m really looking forward to getting the surgery and starting my weight loss journey to feel more confident. I love Sonobello.”
Tonora on BirdeyeDecember 30, 2023
“Had my consultation with Jenny last week she was absolutely amazing! Very knowledgeable and honest. I can’t wait for my results”
Michelle on BirdeyeDecember 30, 2023
“The receptionist was very friendly in the consultation with Natalie was very interesting and informative. She did a great job!”
Jeff on BirdeyeDecember 30, 2023
“testing birdeye review - TMS - 1227-843pm pst ”
Tim on BirdeyeDecember 27, 2023
“Tyra the Front Desk Assistant is so sweet. She has amazing personality.
Natalie my Amazing Consultant made sure that I was satisfied with everything. She is sweet as well. Thet both are so professional, the evenvironment is so peaceful and full of positive energy. If you want to be satisfied then this is where you need to be. What are you waiting for?”
M on GoogleDecember 20, 2023
“Everything about my experience was pleasant. The ladies at the front desk when I arrived for my consultation were welcoming and also helpful. Natalie was amazing! She answered all of my questions and checked in with the surgeons on those she could not answer and followed up with me in a timely manner. She made me feel very at ease about the entire process and I was super excited for my procedure. Unfortunately, due to health reasons, my doctor did not clear me for the procedure. Natalie was very understanding of this. She told me she was going to process a refund for my deposit and sincerely wished me well with my health. I would absolutely recommend this office to anyone who’s interested in having this procedure. ”
Maria on BirdeyeDecember 16, 2023
“Natalie was amazing!!! She helped me to feel at ease about my procedure. I went in feeling very skeptical and not totally sold on going through with a procedure at all. However, she helped me to visualize my objective and helped me decide to go through with my pending procedure. Thank Natalie and your exceptional team!”
ALFRED on BirdeyeDecember 15, 2023
“My initial consultation was great. The staff was extremely professional and pleasant. Natalie was very knowledgeable and understood what i wanted. My experience after that was disappointing. I emailed a few days after to ask some additional questions about the procedure, no reply. I emailed again and Natalie said she did not receive the email so I forwarded again. A few days passed nothing. No acknowledgement of the mail so this time i called. The person who I spoke with, her name started with T i believe said Natalie was in a conference and would call after. I asked that if she couldnt call to please reply to the email. The evening passed and again nothing. Customer service is very important to me so i am extremely disappointed. A medical practice should be able to answer your concerns and questions timely. I really thought Natalie would have been more responsive because she was so very nice in person.”
Chantelle-marie on GoogleDecember 05, 2023
“I had a lovely intake with Natalie. The session was very informative and I felt comfortable. The staff was also very friendly and respectful. The location is also great. Overall I would definitely recommend.”
Sylviane on BirdeyeNovember 30, 2023
“Great experience! Natalie is very knowledgeable and understood exactly what I wanted. The front desk staff is very pleasant as well. I’m excited about returning once I’m able to make the investment. There is no need to shop around, I have complete confidence in Somobello.”
Chantelle on BirdeyeNovember 28, 2023
“Natalie is amazing! She is so knowledgeable and transparent about all of the steps and expectations about the procedure. All of my questions were answered and i had the best experience.”
Tess on GoogleNovember 24, 2023
“I can’t thank Natalie enough for my consultation. She exceeded my expectations. I’m excited about my appointment ! Thank you !!”
Diana on BirdeyeNovember 20, 2023
“After years of forcing myself to be happy with my unhappiness and after several failed attempts to commit to the consultation, Ms. Natalie Ramirez helped me realize that I'm worth it. So, ok this is it, I'm ready to change my life. Thank you, Ms. Natalie, for shining a light of hope in my darkness. ”
Brenda on BirdeyeNovember 20, 2023
“Great experience! Hope to use doctor's services in near future!”
Ellen on BirdeyeNovember 14, 2023
“My consultation was with Natalie Ramirez. She was wonderful. She made me feel comfortable enough to talk about what I wanted. Also told me all that I needed to know about the procedure. I go in next week to get my body back. ❤️❤️❤️❤️❤️”
LaVerne on BirdeyeNovember 08, 2023
“Good morning Sonobello and staff my wife and i decided not to go trough with the surgery. Five stars and thank you for submitting my refund. Have a great day.”
Allory on BirdeyeNovember 07, 2023
“I had a few complaints however
they reached out to me and told me they were going to address the matter and speak to their team and apologized so I have since changed my review.”
Rose on GoogleNovember 03, 2023
“The lady dressed in all black forgot her name I think it's Lauren or it might be Jenny lied about everything. She said that I would be able to work the next day and I should not feel any pain. During the surgery I didn't feel pain but definitely felt pain the next she also lied and said I'll be able to swim in 2 days I told her I do a lot of swimming. The list goes on with all the lies. and for some reason they said they had liposuction as well which is strange because I felt if you would have had it you would have known you're not allowed to do those things. I tried doing research on this company however All the reviews are sponsored and are under Sono bellas YouTube channel. These are not honest people! Do thorough research.”
Random on GoogleNovember 02, 2023
“I Devonne had more than a great experience with Cass and Jenny I am so looking forward to my new look when I say the ladies were great they were more the. Just great ❤️😊🙏 they get more then just 5 stars they need 100 ”
Stannard on BirdeyeOctober 26, 2023
“I loved my consultation. Jenny and Cass were super professional and just made it so easy. Jenny answered all my questions about the procedure and the payment plans. I am super excited about my procedure. Can’t wait. All of a sudden I so full of energy and great expectations. Thank you ladies. This is Day 1. I will be sure to post a review after the procedure. ”
Jewel on BirdeyeOctober 23, 2023
“Had my consultation yesterday with Jenny! She was amazing explained everything really well. Cass was also amazing! Greeted me with a nice smile. I can tell this place really cares about their clients! Can’t wait to have my body transformaron soon. ”
Kyra on BirdeyeOctober 20, 2023
“I had my consultation with Jenny...Amazing! She was on point down to the fine details and Great personality!”
Rashalee on BirdeyeOctober 06, 2023
Irma on GoogleOctober 04, 2023
“Jenny did a wonderful job today and was able to fully explain for me!”
Bertha on BirdeyeOctober 04, 2023
“The team was quite amazing for the short time I was there for the consultation. Absolutely aware of what they are talking about and it it sounds pretty straightforward. Very eager to get started.”
Irene on BirdeyeSeptember 26, 2023
“Jenny was very professional and explained everything in details . She was a beautiful young lady. I decided to move forward with the procedure.
”
Zina on BirdeyeSeptember 25, 2023
“Great service! Very attentive to detail and extremely friendly!”
Ellington on BirdeyeSeptember 19, 2023
“Jenny was lovely and explained everything clearly. Very helpful and calming in a process that can definitely be overwhelming. Thanks!”
adam on GoogleSeptember 18, 2023
“ great place very professional!!”
Isha on GoogleSeptember 15, 2023
“My consultant Jenny was AMAZING!!! I can’t wait for my procedure”
Shelby on GoogleSeptember 08, 2023
“Jenny and the front desk staff were amazing I look forward to working with them again!!!”
Dominique on GoogleSeptember 06, 2023
“My appointment was scheduled and handled with Casse and she was very friendly and professional. My consultation was with Jenny and she was phenomenal!!”
Michelle on GoogleAugust 25, 2023
“My girlfriend had a procedure here and with the help of Lauren she got her dream body and her confidence back! Thank you to Lauren for helping before and after the procedure and making it a seamless process for us! ”
kodi on BirdeyeAugust 15, 2023
“Cass the receptionist was so helpful and friendly
I felt I’ve known her for years! I love her professionalism and how she make you happy to be there!! Lauren was very honest about my situation and she told me what I need to do to continue further down the line in having the procedure done with the complete results I was looking for so I wouldn’t waste my money!!
I will be returning in the next few months!!! ”
jannielnelson@yahoo.com on BirdeyeAugust 15, 2023
“I had a virtual consult with Lauren. She was very informative and knowledgeable. I’m looking forward to booking my surgery soon!”
Dylan on BirdeyeAugust 15, 2023
“I was greeted by Cass and my consultant was Lauren. Both were kind and answered all my questions. They were very positive and made me feel confident with my upcoming surgery. I can't wait for the change to me. ”
Carolyn on BirdeyeAugust 15, 2023
“My consultation in the Silver Spring office was fabulous! Cass at the front desk has a wonderful personality and made me feel welcome and comfortable from the start. Same with my consultant. Lauren. I went in pretty sure I wanted to get the procedure done, but there was no pressure and Lauren answered all my questions. Both have been available for follow up questions and were very helpful when I had to adjust my dates.”
Angela on BirdeyeAugust 15, 2023
“Lauren and Cass were amazing. Professional, knowledgeable, and such a breath of fresh air. They put me at ease when I came in and answered all my questions. I know I am making the right decision and thanks to them, my life is about to change for the better. Gold Star for them both. ”
Buffy Korinek on BirdeyeAugust 15, 2023
“Lauren is amazing and very informative.”
Tiresa on GoogleAugust 15, 2023
“The main thing is going in and knowing exactly what you want done. Jenny Customer Service was phenomenal, she made my consultation run so smoothly!
Cynthia”
Cynthia “Niecy” on BirdeyeAugust 11, 2023
“The Silver Spring's office staff is Amazing and helped to relieve any anxiety with their warm personalities! My consultant Jenni was very knowledgeable, answered All of my 100 questions, and outlined the many services and financing options available if needed. I look forward to my actual procedure.”
Natasha on BirdeyeAugust 11, 2023
“I had an awesome consultation. From the greeting, when I walked in the office Cass made me feel comfortable. Awesome customer service, the office felt warm and welcoming. I met Lauren and she was AMAZING. We became best friends after talking for just five minutes. Lauren, answered all of my questions I felt comfortable sharing my fears which she put to rest. I scheduled my procedure and look forward to meeting my surgeon. Of course just like everyone else. When you leave the office you start thinking of more questions each time I called Lauren she made time for me which made me feel like the only client she had. I called only 10 times in two days. 😂 Lauren was right there to answer all my questions. She made the process so easy in the options she gave me to pay made the whole consultation worthwhile. Thank you Lauren keep up the Awesome work helping us look Beautiful.”
UNeek on BirdeyeMay 24, 2023
“Awesome experience with Cass at the front desk. Lauren did my consultation and was awesome. I left feeling confident and knowing everything needed to move forward with my procedure. Thanks ”
Phyllice on GoogleMay 24, 2023
“I had my consultation today with Michelle which was amazing! Any questions or concerns were answered. She made me feel very comfortable. I was not able to move forward overall my visit was pleasant. Cass is extremely professional nice and welcoming. Thank you for making my visit worthwhile.”
Michelle on BirdeyeApril 29, 2023
“Sono Bello office very immaculate, staff very nice and professional. They make you feel very comfortable. No pressure what so ever. They are here to help you decide whatever procedure you would like to have. Can't wait to have my procedure done.”
Roxie on BirdeyeApril 29, 2023
“I had a great experience with Lauren. She made me feel comfortable and was very attentive to my situation. Everyone needs a consultant like her. ”
sandra on BirdeyeApril 04, 2023
“Lauren & Cass are truly amazing people. Cass welcomes you & is very warm & kind. Lauren provided the best consultation I’ve ever had for anything really. She’s relatable & encouraging. Beautiful inside & out-these ladies are gems. It was a great experience meeting them ”
Rojay on BirdeyeApril 04, 2023
“I ABSOLUTELY appreciate Lauren so much. She was very friendly, she has phenomenal customer service and was very informative on the information she provided me at my consultation. She just made me feel so comfortable in my decision in moving forward with my procedure. Can’t wait!!! ”
Kristina on BirdeyeMarch 28, 2023
“I inquired about this service only days ago. I had never thought about liposuction before then. The consultation was scheduled quickly. I'm in the debate phase as I might get some smaller things done first as opposed to my abdomen which was priority initially. However, I plan to use their services at some point. I highly recommend.”
KB on BirdeyeMarch 26, 2023
“Flawless First Impression from the front entrance to the receptionist to the consultant Michelle. Very customer service friendly! PERFECT!! 100%”
Shuga on BirdeyeMarch 25, 2023
“Michelle from the Silver Spring office to the rescue! I had a major concern. I reached out to Michelle & after a few phone calls to the Odenton office, she was able to help me. Kendra (Odenton office) scheduled my revision within a week. She’s the best! Dr. Onyewu & his nurse Keirstin were SUPERB! Dr. O also called to check on me. I’m very happy with my results & I’m not all the way healed! DR. ONYEWU IS THE REAL MVP! ”
Patricia on BirdeyeMarch 08, 2023
“Lauren Spivey is amazing!!! She made me feel so comfortable, seen and understood. My questions and concerns were answered seamlessly by her. She really looked out for me and made it possible for me to get the body I’ve always wanted.”
Lenora on GoogleFebruary 27, 2023
“Consultation review -- the consultation provided the information and ease that I was looking for to go through process. Laurie Spivey is exceptional! She clearly explained the process and procedure; she's relatable; and she provided honest answers to hard questions. Overall, my visit was worthwhile, thanks to Laurie and Cass as both were professional and pleasant. ”
LaKiesha on BirdeyeFebruary 26, 2023
OSCAR L on GoogleFebruary 20, 2023
“I just love Lauren the way she made me feel after my consultation I was literally crying tears of joy. she relieved me of any anxiety I had about getting surgery, she was positive, informative and just very caring. i appreciate her and the customer service is just top notch. i am just waiting until the day i have my surgery. i am looking forward to my transformation it’s been a long time coming. ”
Toni on BirdeyeFebruary 14, 2023
“Very unhappy with them. They do not care about you. Only your business. Once they got that you will be ignored. And don’t be fooled by the price they give you through CareCredit. CareCredit will not help you. They will send you back to sonobello for help with finance changes and you will be ignored. The interest will start right away and you will end up paying back triple the amount. Understand everything completely before signing anything. All they want is your signature. Once they got that you can not back out!!! P.S keep in mind they don’t like you!!! Ignore the smiles.”
Nicole on GoogleFebruary 09, 2023
“Cass & Lauren was awesome it was a great consultation experience I was across the street Cass came out to get me..Lauren was very understanding,friendly,and she explained everything step by step I greatly appreciate it keep up the good work ladies…”
Nay on BirdeyeJanuary 28, 2023
“I had a great consultation at the silver springs ,MD location . ”
Bridgett on BirdeyeJanuary 28, 2023
“I had an amazing consultation with Michelle and I highly recommended everyone to go to her.”
Korpoe on BirdeyeDecember 29, 2022
“Excellent environment. Clean and professional. Receptionist was helpful and polite. The therapist was well informed. Knowledgeable about what I needed done. Very nice and I enjoyed my consultation. I walked away feeling very confident in making a decision. ”
Jacqueline on BirdeyeDecember 20, 2022
“Awesome experience lovely staff”
Victoria on BirdeyeDecember 17, 2022
“For all those considering whether or not to take the leap for Sono Bello, stop what your doing and make the appt for a free consultation. You have nothing to lose but baggage and excess weight. I made my appt and Mrs. Lauren Spivey was extremely accommodating. She took her time and explained the process, and answered all of my questions. In addition, Lauren has kept in contact with me through out the whole process. I had surgery and I am in the process of recovery/healing. Lauren has checked on me through the week and has been ever so kind. The Sono Bello team feels like family who are so close and wish you the best.”
Jada on BirdeyeDecember 16, 2022
“Had a great consultation with Lauren and Cass; they made my experience at Sono Bello easy and I felt very comfortable during my appointment. I highly recommend this Sono Bello location because they are very professional and makes the process seamless.”
Dr. Christina Frye on BirdeyeDecember 16, 2022
“The customer service was superb also the atmosphere was so welcoming. Everyone was so pleasant and polite.”
Debaro on BirdeyeNovember 20, 2022
“Lauren and Cass were phenomenal. They were very professional, knowledgeable and welcoming!”
Diana on BirdeyeNovember 16, 2022
“Very professional and thorough. She really made me at ease with my options. Can’t wait to work with her through this process.”
Amia on BirdeyeNovember 11, 2022
“The experience was so amazing starting with my consult with Lauren. I loved everything about Sono Bello and can’t wait to see my final results, so thank you guys!”
rochelle on GoogleNovember 10, 2022
“1st off the scheduling rep that sent me the text for the appt did not include the suite #, floor or parking instructions. When I got to the building, I called the silver spring off to inquire where to park. She informed me where & said they're on lunch & off doesn't open back up until 2p. Even then she did not mention what floor or suite #. So when i got to the elevator P1 I had no clue where I was going. So i called again & obtain the info. Now here goes the worse part. I got inside the elevator & press # 8. But, it took me to the 11th flr. That elevator refused to take me to the 8th floor after multiple tries. It took me back to P1 where I got stuck in the elevator & door would NOT open. So I panicked & pressed the alarm button several times. This is because of the employee's lack of customer service. Thank God the elevator took me back up to the 11th flr. When the door finally opened, there was a lady standing there waiting for the elavator & she was the one who told me I could not go to the 8th flr w/o a key fab. She was the one who told me I needed to go to the 1st flr & ask security to allow me to get to the 8th flr. That is very significant info your employee failed to share w/ a pt who has a consultation appt for the 1st time, don't you think... So unprofessional that I had to make 3 calls to get to your facility. The only person that changed my mood yesterday where I decided to continue w/ the visit, was Lauren. Management really need to coach the scheduling staffs to include that important piece of info when scheduling appts with Pts.”
Cia- Ceeya on GoogleOctober 26, 2022
“I went to Sono Bello unsure, nervous and afraid but curious. Thank you Lauren Spivey for zooming in, heart to heart and feeling my range of emotions. You are a people person with with heartfelt compassion towards others, you took extra time to make sure this was something I wanted. Thank you Lauren ”
Renee on GoogleOctober 13, 2022
“I went to Sono Bello unsure, nervous and afraid but curious. Thank you Lauren Spivey for zooming in, heart to heart and feeling my range of emotions. You are a people person with with heartfelt compassion towards others, you took extra time to make sure this was something I wanted. Thank you Lauren ”
Renee on GoogleOctober 13, 2022
“I went to Sono Bello unsure, nervous and afraid but curious. Thank you Lauren Spivey for zooming in, heart to heart and feeling my range of emotions. You are a people person with with heartfelt compassion towards others, you took extra time to make sure this was something I wanted. Thank you Lauren ❤💯❤”
Renee on GoogleOctober 13, 2022
“I had a great meeting today with Miss Lauren. Our session was very informative and all my questions were brilliantly answered. I look forward to this journey with you guys. Thank you!”
Tola on BirdeyeOctober 11, 2022
“Miss Lauren Spivey did a fantastic job. Very informative and precise answering all questions thatbO had asked. Very Satisfied and excited about my body transformation journey.”
Bj on BirdeyeSeptember 06, 2022
“Cass did an excellent job reassuring me the it’s the best choice for me. The staff is curtious and prompt. Cass answered all of my questions. ”
Jennifer on BirdeyeAugust 27, 2022
“one of the best experiences i have had in these area. I have tried before but i was not happy. Then after 4/5 yrs I came back. My lady that I spoke to in SILVER SPRING she is great. So nice, puts you at ease, explains throughly how things are going to go. ”
Miriam on BirdeyeAugust 26, 2022
“Laurin and Cass were so great during my consultation! They really made me feel comfortable and went above and beyond to make things happen! I appreciated it!”
Ashley on BirdeyeAugust 10, 2022
“Had a very personable experience. The staff is knowledgeable and answered all of my questions. The office is convenient and very inviting. Just a nice group of people. Made me feel extremely confident that this was a good choice.”
Lisa Mae on GoogleAugust 10, 2022
“Had a very personable experience. The staff is knowledgeable and answered all of my questions. The office is convenient and very inviting. Just a nice group of people. Made me feel extremely confident that this was a good choice.”
Lisa Mae on BirdeyeAugust 09, 2022
“Had a very personable experience. The staff is knowledgeable and answered all of my questions. The office is convenient and very inviting. Just a nice group of people. Made me feel extremely confident that this was a good choice.”
Lisa Mae on GoogleAugust 09, 2022
“Michelle is awesome!! I do not have a set work schedule for my job and she worked availability dates for me to make it happen. they will take care of you too. I’m SO happy that I chose Sono Bello. ”
Morrisa on BirdeyeAugust 04, 2022
“My consultation with Cass was great! She explained everything wonderfully and she was extremely pleasant to talk to. Cass gave me a lot to think about, if everything goes well on my end, Sono Bello is where I’m headed! Thanks Cass!!!”
Jacqueline on BirdeyeAugust 02, 2022
“My consultation with Michelle was great. She took her time and explained the procedures available and answered all of my questions. ”
Nikia on BirdeyeJuly 30, 2022
“I had Lauren for a consultant and she was amazing she made me feel comfortable she answered all of my questions she really worked hard to make this dream come true for me. She is the absolute best you guys did great when you hired her because she makes you feel like you're special and you deserve to be treated special. So Lauren thank you for everything you are so great!!!”
Lula on BirdeyeJuly 25, 2022
“So I had Lauren as my consultant and all I can say is she is the best thing that has happened to me. Lauren was patient knowledgeable and caring did not expect to walk out with a surgery date but that’s exactly what happened. I don’t think I would’ve made the choice to go through with the procedure if it wasn’t for Lauren I know that if I need anything in the future Lauren will be my go to. Currently healing so I will let you all know how the results turned out. Thank you so much Lauren for jumpstarting this next part of my life.”
Nikki on BirdeyeJuly 21, 2022
“I love Jennifer and Cassandra the were very professional and approachable. All of my questions and concerns were met . Best experience. Thank you .”
Díane on BirdeyeJuly 14, 2022
“While I did have a long wait time (nearly an hour) I didn’t mind one bit. The staff was very kind and extremely knowledgeable. They were helpful from start to finish. They helped me locate the parking, and greeted me upon arrival. The consultation was quick and highly informative. Not only did they quote me for my main areas of concern but they also included what the price may be if I wanted to add secondary places so I would know the full total. They were very helpful with setting realistic expectations and goals. I look forward to working with Cass and Lauren again in the future and I recommend this center. ”
Tamirra on BirdeyeJuly 14, 2022
“Jennifer and Cass were very professional and approachable. All of my questions and concerns were met with educated, thorough answers. I look forward to my procedure with complete confidence.
Thank you!”
tamara on BirdeyeJuly 13, 2022
“I liked this place a lot very welcoming and the employees were great”
Tanya on BirdeyeJuly 13, 2022
“Lauren is a gem! Great personality, professional and knowledgeable. I am excited about my surgery and glad to have her to walk me through my procedure. Beautiful all around.”
Teresa on BirdeyeJuly 08, 2022
Irene on GoogleJuly 05, 2022
Irene on GoogleJuly 04, 2022
“Lauren was phenomenal!! Not only was my consultation great, she also gave me a wonderful quote and she was so knowledgeable!! I’m so looking forward to my surgery date!! I walked out my appt. with a boost of confidence out of this world!! Lauren definitely needs to give herself a pat on the back for her amazing work!”
Angela on BirdeyeJune 30, 2022
“Lauren was wonderful and very informative and approachable -much appreciated for such a sensitive consultation.”
Jillian on BirdeyeJune 29, 2022
“Sono Bello is awesome! They take care of you from start to finish. Michelle did my consult and she made feel like we were family. The doctor and nurses are nice and respectful. They put your mind at ease. The videos are very helpful as they inform you on what you should feel and what to expect for every stage...pre-op to recovery. I high recommend them!”
Patricia Thompson on BirdeyeJune 29, 2022
“Michelle was so kind, patient, and understanding. She explained the whole process and answered my many questions. She made me feel confident in my decision.”
Yasmin on BirdeyeJune 25, 2022
“LAUREN is compassionate, professional, Patient and committed to providing excellent service. She is wonderful at making a potential patient comfortable with the process. ”
Deborah on BirdeyeJune 16, 2022
“Lauren has been so helpful and easy to talk to about Sono Bello. Next Tuesday will be my very first surgery ever and I’m excited as well as nervous about it. The staff here in Hanover , MD is very nice and attentive with Lauren Spivey being my consultant in Silver Spring. If anyone needs a bit of encouragement or even just more information regarding procedures and expectations, she’s your girl. ”
Karmen on BirdeyeMay 27, 2022
“I have my procedure set for next month but I wanted to leave a review for Lauren at the Silver spring location, she is amazing! First of she is super friendly and makes you feel so comfortable. I felt I could talk to her about my concerns and not feel judged. She listens and knows her stuff!. I also loved that she is so easy to get in contact with, she is always available for any question or concern you may have. Beautiful person inside and out!”
B on BirdeyeMay 23, 2022
“I thought Sono Bello was just an overrated IG and Facebook Add until I decided to check it.
My first appointment was with Michelle and she was outstanding, friendly, knowledgeable and so professional that she actually convinced me to go for it.
My experience was just magical. AFTER only 2 days I couldn't believe my eyes!!! Best decision ever and Doctor David Allison is 💯!
Thank you Michelle, Dr Allison and the entire Sono Bello team!”
Nade on BirdeyeMay 19, 2022
“Michelle was intuitive, compassionate, made me feel very at ease, cared about me and made sure I received the best pre op care and surgeon. She kept in touch with me after the consultation and walked me through the procedure and expectations but I appreciated most about her was her genuine excitement for me. I highly recommend Sono Bello and Michelle.”
Sanait on BirdeyeMay 18, 2022
“Lauren is the absolute best consultation rep ever!!! Although I have not had my procedure yet. Lauren has made me feel very comfortable during this process. I soo look forward to getting this done and being super happy with my results ☺ ”
Rhonda on BirdeyeMay 18, 2022
“I had a great experience here at sonobello staff was friendly and this space was clean , things didn’t go as planned for me but I wasn’t upset like I thought I would be but that’s all thanks to Lauren ( silver spring location) she was so nice and welcoming and just made me feel comfortable over all I wanted to give up on the process but because of Lauren I’ll for sure be back ”
Samayah on BirdeyeApril 19, 2022
“It's a fruad”
Black women TV on GoogleApril 17, 2022
“It's a fruad”
Black women TV on GoogleApril 16, 2022
“Great place
Wonderful team
Respectful,lovely,knowledgeable ”
Alphoncine on BirdeyeApril 06, 2022
“Lauren is the best ambassador gor SonoBello!! My experience was great. She answered all of my curious and weird questions with finesse!!!”
V on BirdeyeApril 01, 2022
“Today was my first initial visit to Sonobello in Silver Spring! It was awesome from start to finish! The young lady at the front desk was very kind and helpful.
I met with Lauren. She’s very professional and personable! She’s knowledgeable and helpful! I’m confident with my decision to move forward! Thank you Lauren!”
Latosha on BirdeyeApril 01, 2022
“From beginning to end, even before the actual meeting with Ms Lauryn, Ms Jazzy was professional, and courteous. I was treated with respect from beginning to end. Ms. Jazzy calmly helped me with directions to the building and once there, directions where to park AND met me in the downstairs lobby to escort me to the office.
After completing a few forms, I immediately met with Ms. Lauryn, who thoroughly explained the procedures in a private and comfortable setting. She was patient, very friendly, and courteous. I had only planned to go in to learn about the procedure, and make a decision later. However, everything went so smoothly, including financing and working with my budget, that I made the decision to move forward with the procedure at our meeting.
If you are interested to learn about the procedure and how they can help you meet your body goals, or if you’ve already decided to get it done but think financing is a problem, I encourage you to contact Springfield Sonobello.
You will have a great experience.”
Leta on BirdeyeMarch 31, 2022
“From her red bottom shoes, eyebrows on point, dressed for success attire, and her contagious smile, Lauren at your Silver Spring office was absolutely amazing! Lauren made me feel so comfortable from the minute she called my name to join her for the consult. Her knowledge of the procedures that Sonobello offers is very encouraging. Not only was she able to explain procedures to me, but she took the time to include small details about what’s sets the doctors and practices of Sonobello apart from the rest. When it was time to evaluate my body and areas of interest, Lauren made me feel as if I was on top of the world. Once she explained my specific treatment options and the results that can be achieved; I felt as if I could walk a red carpet in a bikini if I wanted to! She answered questions of all sorts from me, including when would it be safe for me to fly after my procedure. She helped me pick out two different options for my specific areas of interest and was understanding and respectful that as excited as I was to get scheduled, I wanted to discuss with my husband first. At no point did she make me feel rushed or overwhelmed. In fact, she heard my concerns about upcoming travel and a big event and worked with me to find the best available appointment to meet my deadline. She kept me smiling and excited to begin my journey throughout the entire process. Go Lauren!!! I’m happy to report I am on the schedule and ready to start my life changing transformation with Sonobello this April! None of this would be possible without the help and guidance of Lauren! She will forever be my patient coordinator at Sonobello! I can’t wait to visit her and show her the results! Oh and I have to give kudos to Jazzy at the front desk also! Her smile, attention to detail, and personality did not go unnoticed! Thank you Sonobello, Lauren, and Jazzy! Watch out Dr.Allison because here I come! Oh and thank you for your service Sir! I’m the proud wife of a retired USAF Chief.”
Brandy on BirdeyeMarch 31, 2022
“Hi Iam a 64 y/o Southern girl , with that being said , I had the most amazing and delightful person to assist me today she even laughed at my corny jokes . Michelle was very professional answering my questions over & over (some I repeated for clarity) but she was gracious & kindhearted to answer again . I was very pleased today and knowingly I will be after my procedure. Thanks again Michelle for your help in relaxing me.🥰💕”
Darlene on BirdeyeMarch 31, 2022
“Great experience during my consult. The young lady at the front desk was patient with me not being able to find the location to assisting with parking. My actual consult was with Lauren which went so well I decided to schedule for the very next week. She was helpful and took time explaining entire process which went just as she said. I did have some concerns and suggestions for the actual surgery center. Yumi and my initial nurse the day of was great. The other staff could use some practice with bed side manners to include the doctor. I'm okay with different personalities but they should have at least a couple staff members who could make the process less scary. I wish they would have sent me home with medicine to help with relaxing the day of. Again my triage nurse was great along with Yumi however the rest of the staff came across a bit cold and inpatient. It was a very scary process and no one seemed to care.
”
Michelle on BirdeyeMarch 31, 2022
“Today was my first visit to Sonobello in the Silver Spring area and I was truly impressed with the nice facility.
I meet with Michelle and she’s one of the most courteous, professional and friendly person I’ve ever meet. She was very nice and helpful in explaining all the process and answering all my concerns, she made my visit as comfortable as she possibly could.
Thank you again!!!!! ”
Monica on BirdeyeMarch 30, 2022
“I had my consultation with Lauren at the Silver Spring location yesterday and it was amazing! I honestly had no questions after her presentation because she was so knowledgeable and reassuring that I am making the best decision! I am so looking forward to getting my Tri-sculpt and Abex procedures!!”
Kacey Grady on BirdeyeMarch 15, 2022
“I had the absolute pleasure of having my consultation with Lauren today at the Silver Spring office. She answered all questions and explained the whole process thoroughly. There was no pressure to commit to anything. I felt comfortable and confident after meeting with her making my decision. ”
Nicole on BirdeyeMarch 14, 2022
“I had a great experience/meeting with Lauren in the Silver Spring office. She was very helpful and knowledgeable about the whole process. I am unable to do the procedure at this time, but hope to be able to in the near future and look forward to working with Lauren again!”
Lynne on BirdeyeMarch 07, 2022
“I have been seeking this surgery for some time now. I meet with Lauren about two weeks ago and she was amazing, made me feel comfortable and very knowledgeable about the procedure. I left and wanted to think about it and at not time did she pressure me or made me feel like this is something I must do, she answered all my questions even after the appointment and I felt like she answered the same questions over and over and never got annoyed with me. I am in the medical field and have been in the field for over 25 years and the knowledge that I received from her was honest, and it made me feel like I was scrubbing into my own surgery.
Lauren is amazing, kind, open, honest and most of all professional and made me feel excited about my decision. I really wish I can have here there the day of surgery to hold my hand but I know this isn’t the end of us I will be sending emails and checking in with her on a daily basis.
I have been to over 3 places deciding about sonobello bello and meeting Lauren has made the decision so much easier for me!
Thank you Lauren! You rock! ”
Natasha on BirdeyeFebruary 28, 2022
“I very much enjoyed working with Lauren—very empathetic and responsive. When I had some hiccups in the lead up to the surgery, Lauren worked some magic and kept my surgery on schedule, and I speculate that my procedure went better than it would have with the original surgeon. Dr. Allison was very professional and helped to set realistic expectations. Some suggestions—sharing of medical records and intake forms between the offices in the chance that someone needs to switch centers like I did. I’d also recommend IV pain medication instead of pill form. Overall, I’d recommend the procedure for anyone interested in alternative to traditional lipo. ”
Franklin on BirdeyeFebruary 28, 2022
“Hello to all potential patients. I would like to take this time to say that thus far my experience has been truly amazing. I was pleasured with the wisdom and expertise of Michelle for my consultation in the Silver Sprung office. She’s such a doll and truly knowledgeable. I left feeling very confident and pleased with my decision to move forward.
Thank you Michelle and may you continue to be blessed??.”
Rosie on BirdeyeFebruary 26, 2022
“Hello folks Sono Bello is the place to be. They have great customer service the employees is very helpful the manager is awesome. They educate you on your procedure that you going to have. My new friend
Michelle Bartenfelder she was very help her customer point and she was very funny and we have a inside joke, but the office staff is very cool and consultation with a success. Shout out to all the employees for helping me out in Sono Bello you the best!! ❤️”
Ira on BirdeyeFebruary 24, 2022
“Hello associates of Sonobello, my visit today was conducted in a very professional manner. I want to thank you for allowing me to come in to see what option were available for me. With great appreciation, thanks again ”
Douglas on BirdeyeFebruary 16, 2022
“I had an excellent experience at the Sono Bello office in Silver Spring. Michelle Bartenfelder was so knowledgeable and caring. Her energy was infectious. I left her office feeling better about myself then I felt walking in. The Silver Spring office was clean and had a welcoming atmosphere. I highly recommend.”
Alicia on BirdeyeFebruary 04, 2022
“My experience was amazing. Mrs. Lauren explained the process of the procedure and put my mind at ease. She answered all of my questions and concerns. She is definitely a keeper for the office.”
Ms on BirdeyeFebruary 02, 2022
“I had a great experience at this Sono Bello location.Michelle was very helpful,knowledgeable,and caring.Highly recommending.Office is very clean,front desk staff welcoming and friendly ”
Chioma on BirdeyeJanuary 26, 2022
“Lauren was great. She explained everything and walked me through the entire process. ”
Christin on BirdeyeJanuary 26, 2022
“Lauren is amazing. She is professional and great to work with. Answers all questions and provides excellent details about the process. ”
Claudette on BirdeyeJanuary 24, 2022
“My experience with Michelle at the Silver Springs Sonobello location was terrific! She was extremely personable and thoughtfully explained the entire process, answering all of my questions.”
Derek on BirdeyeJanuary 20, 2022
“Very professional and clean environment. Michelle is very knowledgeable and empathetic. My visit was great. Thanks!”
Chidi on BirdeyeJanuary 07, 2022
“The staff members at the Silver Spring office is awesome!! From the front desk staff to the Patient Care Associate: Michelle. Everyone was so welcoming and patient. Michelle was very thorough in explaining the procedure process and financial options.”
Trellis on BirdeyeJanuary 07, 2022
“Great staff, Lauren Spivey is wonderful and always willing to help. Trust the process, it's an easy and fast one...head to SonoBello SS”
Tamara on BirdeyeJanuary 04, 2022
“I recently heard about Sono Bello and decided to book an appointment to find out more about laser liposuction. I met up with Michelle and the consultation went so well that it exceeded my expectations beyond belief! She was extremely pleasant and put my mind at ease. She also explained everything so thoroughly that I didn’t have any doubts, fears, or questions about the procedure that she helped me book. Because of my experience with her, I will highly recommend her to any of my friends or coworkers who may be interested in enhancing their bodies in the future! I went into Michelle’s office feeling self-conscious, but left feeling elated and hopeful! Thank you so much for the 10/10 experience! Can’t wait to see my results!”
abby on BirdeyeDecember 17, 2021
“So this was my second time going in for a consultation and the first one was meh, just okay. Needless to say, I didn’t go through with it since I didn’t feel 100% comfortable. But my most recent consultation with Lauren was amazing! Like everyone else mentioned, she knows her stuff! I truly appreciated her answering all my questions (trust me, I had a ton!) and her candid approach. I went into the appointment thinking that I would just get a bunch of information (which I did), but because she made me feel so comfortable and addressed all of my concerns, I booked everything that night! She even stayed late to get me set up with all the appointments. Definitely the best experience I’ve had!!”
Eryka on BirdeyeDecember 17, 2021
“I have NEVER felt so comfortable in a consultation for anything in my life, Lauren was the BEST. She explained everything perfectly, was so nice, and actually gave me hope for what my future could look like. I have had body image issues my entire life, and for the first time, I can honestly say I am excited about my body, and what I truly believe we can achieve. I don't even know if I would've walked out of there feeling like this had I met with anyone else. Can't thank Lauren enough for making me feel hopeful, empowered, and brave to take on this next step. Don't hesitate to call and schedule. You won't regret it.”
Kimberly on BirdeyeDecember 08, 2021
“LAUREN KNOWS HER STUFF!
I went in for a consultation on Tuesday with Lauren in Silver Spring. She was polite, sassy and knowledgeable. Instantly made me feel comfortable. She thoroughly understood my needs and even stood me in the mirror and helped me visualize it. We had some minor scheduling challenges but Lauren did not leave for the day until she was able to work out all the issues and call me directly with good news! By the end of the day, I had a signed contract, pre-op appointment and a survey date. This process was so easy and manageable. I’m now a few days post-op and feeling great! Thank you Lauren! You are a rockstar. ”
c h a n i k on BirdeyeDecember 07, 2021
“Really enjoyed the consultation!!! Very informative!! The representative was very knowledgeable and explained everything well!!”
Marcus on BirdeyeDecember 03, 2021
Jartu on GoogleNovember 15, 2021
Jartu on GoogleNovember 15, 2021
“Though I'm not currently able to move forward with the procedure, I have to thank Lauren Spivey for taking time to meet with me during my consultation.
She has an amaaazing spirit and I am so appreciative of her knowledge and the encouragement she gave me during our meeting. She made me feel extremely comfortable!
When I am able to revisit moving forward with the procedure, Lauren will be the first to know! :-)
Johnaa' ”
Johnaa' Spruill on BirdeyeNovember 10, 2021
Candace on GoogleNovember 07, 2021
Candace on GoogleNovember 07, 2021
“Thank you so much for my initial consultation Michelle was GREAT! She explained everything in detail and made my visit very positive .. All my questions I had was answered in detail. I honestly can't wait for my procedure that has already been scheduled and am so excited to see the results! Michelle, Thanks again for your positive support! 😊”
Do Good And Good Will Follow on BirdeyeNovember 05, 2021
“Lauren Spivey was amazing! 🤩🤩 She was very patience to respond all my questions and she always responded my texts. 😍😍
I just got the procedure and I feel wonderful without any pain. Doctor Baraki so far did a wonderful job. He is very professional and knowledgeable. The nurse was a sweetheart. Thanks SONOBELLO!! 💖💖”
Emmy on BirdeyeNovember 05, 2021
“Love the people who work there. Lauren was really professional explaining the entire process of surgery. I have my surgery done 1 month ago and I really recommended. I feel really happy and more confident. I love my resold!!! ”
Jariel on BirdeyeNovember 03, 2021
“My initial consultation with Lauren was great! She explained everything in detail and was patient with the questions I asked. My procedure has been scheduled and am so excited to see the outcome! ”
Cathy on BirdeyeNovember 03, 2021
“Michelle is the best. She exercised extreme patience with me and that skill coupled
with her knowledge and ability to thoroughly answer my questions put me at ease and resulted in me making an important decision for myself. Way to go Sonobello. ”
Beverly on BirdeyeOctober 28, 2021
“Very welcoming and overall great experience! Michelle did a great job explaining the process and I really felt comfortable moving forward!”
Joy on BirdeyeOctober 19, 2021
“Lauren thank you for taking the time to answer all my questions and putting my mind at ease. Your ability to help me envision my end result and explain to me why I didn’t need an additional procedure speaks volumes about your knowledge. Lauren was a true professional from beginning to end and an absolute pleasure to work with!”
F. on BirdeyeOctober 15, 2021
“Lauren, you made my day. You spoke of all options, explained everything thoroughly, and with confidence. You made my consultation about me and not as a sale pitch. You were very personal and I truly appreciate that. You helped me make my decision. ”
Leona on BirdeyeOctober 13, 2021
“Thank you so much Lauren! Your knowledge, patience, and professionalism was awesome! I will definitely spread the word about you and this office! My experience with you was so impressive. ”
RL on BirdeyeOctober 13, 2021
“Thank you Lauren for your patience and thoroughness with helping me make my life changing transformation decision. Your professionalism and guidance helped me along the way. You were very knowledgeable and straight forward. Thank you Team Sona Bella.”
robert on BirdeyeOctober 07, 2021
“During our consult today we received five star treatment from Ms Lauren Spivey. She provided detail information not only to my husband, but took additional time to explain it step by step with me
An exceptional individual who know what how to take care of people and their concerns. It was truly a blessing scheduling the appointment today.
The first step to a healthy and happier life.”
A Google on GoogleOctober 02, 2021
“During our consult today we received five star treatment from Ms Lauren Spivey. She provided detailed information not only to my husband, but took additional time to explain it step-by-step with me.
An exceptional individual who knows how to take care of customers and their concerns. It was truly a blessing scheduling the appointment today.
The first step to a healthy and happier life. ”
Maria on BirdeyeSeptember 30, 2021
“Warm wonderful and friendly staff from the receptionist to Lauren who gave me an extensive overview of what to expect with the procedure. Very patient with client questions. Highly recommend this five star Silver Spring sonobello. I felt right at home. ”
Betty on BirdeyeSeptember 30, 2021
“Thank you very much Ms. Michelle. I had an excellent experience. She made my feel more comfortable and welcome during my consultation. She really know her job and she answer all my questions that I ask her. She has the knowledge and understanding about the procedures process. She is very friendly and has a attitude of good customer service. ”
Ruth-Isha on BirdeyeSeptember 30, 2021
“During our consult today we received five star treatment from Ms Lauren Spivey. She provided detail information not only to my husband, but took additional time to explain it step by step with me
An exceptional individual who know what how to take care of people and their concerns. It was truly a blessing scheduling the appointment today.
The first step to a healthy and happier life.”
Maria on GoogleSeptember 30, 2021
“During our consult today we received five star treatment from Ms Lauren Spivey. She provided detail information not only to my husband, but took additional time to explain it step by step with me
An exceptional individual who know what how to take care of people and their concerns. It was truly a blessing scheduling the appointment today.
The first step to a healthy and happier life.”
Maria on GoogleSeptember 30, 2021
“The best experience ever!!!! This was my first time ever having a consultation about liposuction. My whole experience was loving 🥰 the waiting room is nice and my favorite show NCIS was playing so that was a plus for me. The paperwork is clear and easy to fill out. Jazzy is thee best! It was like seeing an old close friend. Very pleasant person you guys made a great choice of having her as the key person that’s communicating with customers/ Sono Bella family. Lauren Lauren Lauren…… where do I begin…. She was fantastic from the beginning middle and end!!!!! Very passionate about her job and every detailed. She made sure I was comfortable. Her personality only is phenomenon ! The same day of my ConsultationI booked my appointment date and I’m so excited to be a part of the Sono Bella Family. Thank you Guys the whole team for make dreams into reality. Thank you for giving people hope again. Thank you guys for bringing out the real version of whole we are. You guys are the best!”
MOVAH on BirdeyeSeptember 21, 2021
“Great customer service. She answer all my questions. ”
Jariel on BirdeyeSeptember 16, 2021
“Jazzy at your Silver Spring location is the absolute best. Any kind of invasion to the body can be not just physical change,,but a psychological one as well and Jazzy calm voice assures you emotionally that everything is going to be fine. Her relaxed style of speaking makes you relaxed.
Thank you Jazzy for being your genuine self.
You cannot put a price tag on loyalty, but you can give Jazzy a raise that shows her company and her customers thinks she is fantastic.”
Alisa on BirdeyeAugust 30, 2021
“Jazzy and Michelle are amazing! Jazzy helped me reschedule an apt to make sure I was seen in time for my procedure. Michelle was great in answering my thousands of questions. Customer service at this location is top notch!”
Wendy on BirdeyeJuly 28, 2021
Sherry on GoogleJuly 23, 2021
“I would like to say only nice compliment to Michelle who has explained professionally clearly everything regarding some procedures.
Once I am ready, I will definitely reach out to Sonobello.
Thank You,dear Michelle”
Natalia on BirdeyeJuly 22, 2021
Sherry on GoogleJuly 22, 2021
“Quick and efficient. Would recommend to anyone who has tried everything else.
”
Maria on BirdeyeJuly 21, 2021
“Michelle was very informative and answered all my questions.”
Daphne on BirdeyeJuly 19, 2021
“I had an excellent experience during my consultation with Telaya. She is very knowledgeable of the procedures as well as the process for my upcoming journey. She took her time to answer any questions I had as well as making sure I understood the process from the beginning to the very end. I recommend any one having doubts about this process, schedule a consultation with her. ”
L on BirdeyeJune 25, 2021
“I had an excellent experience at my consultation with Telaya. She was professional and showed empathy regarding my concerns. She was knowledgeable and well spoken. She put my mind at ease regarding the procedures offered. The front desk person was also friendly and professional. Thank you. ”
Sabrina on BirdeyeJune 23, 2021
“On Monday I had my consultation with Telstra, the experience was very professional. She listened to my needs and addressed my concerns. She provided information regarding the procedure, expected outcome and follow-up process. . I am still weighing my options but have no doubt about their commitment to my wellness. Thank you.”
Carline on BirdeyeJune 17, 2021
“I had my consultation today and wasn’t sure what to expect, however, I felt at ease with Ms. Telaya as she explained EVERYTHING from start to finish. I have to say, I was a little sticker shocked but quality comes with a price. Once I am ready, I will definitely reach out to Sonobello. Thank you Telaya for your professional customer service. ”
Tijuana on BirdeyeJune 16, 2021
“Well today I went to Somobello for a consultation.
Turned out i got more than I bargain for, I received a lessons on how important it was for me to loose weight.
Madam Truitt, my personal consultant was professional with a ton of experience and knowledge of Somobello Doctors and the process of the surgery that would take place.
Mrs.Truitt, made me very comfortable in opening up and explaining my personal problems in me not loosing weight.
With her sound advice, I will follow the foot steps that she laid out for me.
Tomorrow morning I will join a gym to loosen the fat in order to receive Somobello unique surgery.
Relays Truitt, the Patient Care Consultant, really deserve more than I can say about her and the next time we meet again I will call her Teacher because her advice was well taken.
Thank you T, for your warming way of instructions, I will never for get you and your help today. Stay the way you are Madam Telaya.”
Dwight on BirdeyeJune 15, 2021
“Great consultation
Knowledgeable
Direct
Professional ”
caroline on BirdeyeJune 11, 2021
“My session at Sono Bella was very informative and pleasurable and Telaya, who conducted my consultation, was very enjoyable to talk with. Can't be more pleased. ”
Calvin on BirdeyeJune 10, 2021
“Telaya is very knowledgeable and explained the total procedure from beginning to end; and that basically answers all your questions. The total atmosphere was warm and welcoming. ”
Tomeka on BirdeyeJune 07, 2021
“Telaya was just want I needed and wanted during my visit. She was informative and patient. I felt comfortable to be myself and expressed my area of concerns. Her service and customer skills are excellent! ”
Giana on BirdeyeJune 07, 2021
“The service I received was excellent. The office was clean, and welcoming and the staff was very professional.Telaya my consultant, made the process comfortable and easy. I'm ready for the next phase of the process. ”
Julie on BirdeyeJune 04, 2021
“I enjoyed my visit at Sonobello Dr. everyone was really nice and explained everything to me clearly and answered all my questions! Thank you much ”
Brittany on BirdeyeJune 04, 2021
“I had my free consultation this morning ! Office well located , clean and friendly staff, just love it !
I do recommend this place.
Jonathan Pinto ”
Jonathan on BirdeyeJune 02, 2021
“Telaya made my visit and experience awesome today. Very patient and informative on every aspect.
Thank you for my new and awesome journey. I’m very pleased with my decision. ”
dee on BirdeyeMay 28, 2021
“I went for my consolation Jazzy and Telaya were so amazing! They were so personable and Friendly! Jazzy assisted me with directions to get to Sonobella in Sliver spring. Jazzy stay on the phone until I got there. In addition, Telaya was very informative and catered to my needs! I love this staff!”
Yolanda on BirdeyeMay 20, 2021
“I was so pleased with my consultation today! Telaya expertly explained the process and answered all my questions with ease. I’m so glad I kept my appointment and look forward to going back!”
Dawn on BirdeyeMay 19, 2021
“Telaya made my visit so easy and comfortable! Highly recommend them to anyone looking to feel and look better. ”
minbrenda@aol.com on BirdeyeMay 17, 2021
“It was an amazing experience, Telaya was awesome ”
La boite on BirdeyeMay 14, 2021
“ The receptionist was so nice and welcoming. Telaya was very nice and informative and she made me feel comfortable I am definitely happy with my consultation ”
Sabrina on BirdeyeMay 13, 2021
“You need to see Telaya! She is so positive, professional, and very informative. She listens to your needs, explains every step of the way, and you have zero questions at the end of the consultation. She is the best!”
Shirin on BirdeyeMay 13, 2021
“Telaya was so nice and and explained things very well and she made sure I understood. I would definitely recommend you visit this location as everyone is the epitome of nice. ”
Damon on BirdeyeMay 11, 2021
“Wonderful consultation, thank you Ms. Telaya for courteous, gentle, and informative meeting. ”
Karen on BirdeyeMay 11, 2021
“Extremely helpful consultation. Great experience.”
Catherine on BirdeyeMay 10, 2021
“The time spent and the courteousness given gave me the assurance that my experience with Sarah and jazzy took away any worry. Then Sarah provided me the confidence that my life quality would change for the better. Emmanuel.”
EMANUEL on BirdeyeMay 07, 2021
Kelly on GoogleMay 05, 2021
“Teleya was great. Answered all my questions directly. Super friendly!!! ”
Sonya on BirdeyeMay 05, 2021
Kelly on GoogleMay 05, 2021
“I had an amazing experience. Telaya was awesome. She was very Pleasant in her delivery. She was very knowledgeable about the procedure and answered all of my questions. Telaya is the type of person that you want to have as a friend. ❤”
Artri on BirdeyeMay 04, 2021
“I had the best experience with Telaya. She answered all of my questions with full knowledge of the procedure and post-opp expectations. She made me feel that I would be in great hands. She also explained the different financial options available. Overall I left there feeling like there was no need for me to look any further, Sonobello will provide me with the outcome that I was looking to achieve.”
Tanya Wood on BirdeyeApril 29, 2021
“Telaya and Jazzy were both awesome. Jazzy was very kind and courteous when I arrived and while I waited to be seen. Telaya, too, was very courteous and helpful. She was very patient as I asked my series of questions. I appreciated her transparency about what to expect from the procedure. All in all, my initial visit was excellent. I couldn’t have asked for better treatment.”
Tracy on BirdeyeApril 29, 2021
“My experience this far has been flawless. The consultation was very informative, Talaya took her time with me, she was very comfortable to be around, answered all my questions, and gave no pressure at all. I enjoyed my initial meeting with Sono Bello and highly recommend them! ”
meghan on BirdeyeApril 28, 2021
“From the front desk to the consultation my experience was spot on Talaya was very informative and I felt real comfortable we even laughter. I will be getting my procedure done soon”
Laura on BirdeyeApril 24, 2021
“I have been considering laser Liposuction with Sono Bello for quite sometime now and after my consultation with Telaya I know I am making the right decision. She was very friendly , informative , and patient. She answered all my questions and addressed all my concerns. I will definitely be following through with Sono Bello and I am looking forward to starting my journey with them soon.”
Mia on BirdeyeApril 24, 2021
“Amazing service from start to finish from the time I stepped off the elevator until the time I stepped back onto the elevator the staff is phenomenal Thalia was amazing and a pleasure to work with. I can't wait to have my procedure looking forward to it”
Michelle on BirdeyeApril 24, 2021
“I haven't had SonoBello yet but the initial conciliation with Telaya was awesome. She was sweet and personable and made the process really comfortable. We even shared a few laughs. If I do have the procedure done it will be all because of her. ❤”
The Lady on BirdeyeApril 23, 2021
“Telaya Truitt was very welcoming. She was easy to talk to and listened very well. Greatly explained everything in detail. Took her time to know what it is I wanted and what results I needed. It was wonderful talking to her ! ”
diondra on BirdeyeApril 23, 2021
“Telaya was very knowledgeable and explained everything in great detail to me. A wonderful experience ”
Joseph on BirdeyeApril 22, 2021
“I met with Telaya Consultants who was not only people friendly, but very knowledgeable about sonabella ; she Represent sonabella. She is respectful, beautiful, funny, humble and most importantly Telaya was thorough in explaining the process explains of how it’s done . She sold me and I will be calling her tomorrow for scheduling. Can’t wait! ”
Bettye on BirdeyeApril 20, 2021
“The experience or the warmth I felt from the staff at sonobello in silver spring was awesome! Telaya the consultant was and is very informative, professional and very patient. I love her spirit!!! I will recommend her to the world!! Thank you ”
Clo on BirdeyeApril 20, 2021
“From the front desk to the Consultation on today! Everyone was pleased and professional and all my questions were answered. Talaya made experience a great one 😊”
Nina on BirdeyeApril 19, 2021
“I had a great experience with Telaya as well as Jazzy. They both were so welcoming and Telaya was extremely patient with me. I’m excited and looking forward to my end results. I did research on my doctor and saw amazing reviews on how great of a plastic surgeon he is. ”
Choco on BirdeyeApril 19, 2021
“I loved everything about it ”
andersonrenea@yahoo.com on BirdeyeApril 14, 2021
“I had my consultation with Telaya and she was amazing, she made me feel so comfortable throughout the entire process. She explained everything in full details I was beyond satisfied after meeting with her and had a clear understanding of the procedures.”
Uyanga on BirdeyeApril 14, 2021
“Telaya was fantastic. She explained everything in detail, and she made sure all of my questions were answered. Her personality was awesome.”
Savonia on BirdeyeApril 09, 2021
“I had my consultation appointment with Telaya and I was positive that I came to the right place. Telaya was professional, polite, knowledgeable and very informative. I can’t wait to return for my for my transformation date!”
Rod on BirdeyeApril 05, 2021
“Telaya was amazing! Super helpful and knowledgeable and made me comfortable to move forward with the process.”
Je'Nichelle on BirdeyeApril 05, 2021
“I was definitely nervous going into my consultation appointment, but as soon as I was greeted by Diamond and her smile, I was instantly more calm. The appointment got even better once I met with Telaya. She gave me so much information, answered all my questions, and reviewed the different payment options with me. I really appreciated her professionalism and how invested she was in helping me on my journey to be my best. ”
Abena on BirdeyeMarch 31, 2021
“I spoke to Telaya for my consultation. She was so sweet! You immediately feel comfortable.”
S on BirdeyeMarch 31, 2021
“Telaya was really nice and helpful great at answering every question I had. ( I had a list of them) lol she made me super comfortable. She recommended the best procedure for me I feel so comfortable with her advice. Thank you Telaya :)”
Dionna on BirdeyeMarch 31, 2021
“Everyone was sooo nice, professional & informative.”
Rashya on BirdeyeMarch 30, 2021
“Telaya was super sweet during our meeting. Throughout the entire experience she provided great feedback for the services. But most importantly she was down to earth in a professional way! She’s a 5 star for me! ”
classykeesh on BirdeyeMarch 29, 2021
Ellis on GoogleMarch 27, 2021
Ellis on GoogleMarch 27, 2021
“She explained everything to me in detail to make sure that I was comfortable before making my decision. ”
Chathan on BirdeyeMarch 25, 2021
“Nurse Jada is a very calming and direct and professional nurse. She is very informative and knowledgeable about the process. She has a very helpful spirit as well. She can walk into a not so favorable situation (she was not aware of the circumstances) and turn it into a situation where you forget what happened because of her demeanor. Thank you Nurse Jada for all your assistance....so much so much appreciated. Have a great day.”
Suvetta on GoogleMarch 02, 2021
“Nurse Jada is a very calming and direct and professional nurse. She is very informative and knowledgeable about the process. She has a very helpful spirit as well. She can walk into a not so favorable situation (she was not aware of the circumstances) and turn it into a situation where you forget what happened because of her demeanor. Thank you Nurse Jada for all your assistance....so much so much appreciated. Have a great day.”
Suvetta on GoogleMarch 01, 2021
“I just feel its for wealthy people”
Gwen on FacebookFebruary 10, 2021
“Consultation was great and she explained everything perfectly. I was very satisfied ”
angela on BirdeyeJanuary 31, 2021
“I was greeted this morning by a sweet young woman who sis an consultation on me and explained all details well where I understood all the information she gave me. Clean environment, safety measures met for the COVID. Thanks and I see you soon”
Letitia on BirdeyeJanuary 30, 2021
Lainey on GoogleDecember 10, 2020
“Terrible experience. I'll start by saying I didn't have surgery with them. I had a consult which I was so excited about. I've lost a lot of weight and wanted to take care of my remaining trouble spots. I booked surgery and put down a $1k down-payment. Less than 2 weeks before surgery, I found out I needed a pre-op appointment because I read through my paperwork. No one had told me I needed to schedule one. I called and they only gave me ONE day and time they could do. I did it even though it was way out of my way because it was my only option.
The surgeon was very nice. He was very upfront with me about how the surgery I was scheduled for, wasn't going to give me the results I wanted. Why on earth would my consultant have scheduled me and had me pay for something that I couldn't have.
I was told over 2 weeks ago that my refund had already been processed. Since then, I've been waiting on my calls to be returned. Today, I called the other office in Baltimore, just for them to tell me that MY REFUND WASN'T PROCESSED. I'm out of a grand because I went with a company who I trusted going in.
I'm nervous I won't be able to get my money back.
Tonight I decided to email them asking about the status. AND WHAT DO YOU KNOW?!?! THEY BLOCKED MY EMAIL.
I don't know how their actual surgical services are, but in terms of trust, relationships, customer service, and finances, they are NOT reliable or courteous at all.”
Lainey on FacebookDecember 09, 2020
“Terrible experience. I'll start by saying I didn't have surgery with them. I had a consult which I was so excited about. I've lost a lot of weight and wanted to take care of my remaining trouble spots. I booked surgery and put down a $1k down-payment. Less than 2 weeks before surgery, I found out I needed a pre-op appointment because I read through my paperwork. No one had told me I needed to schedule one. I called and they only gave me ONE day and time they could do. I did it even though it was way out of my way because it was my only option.
The surgeon was very nice. He was very upfront with me about how the surgery I was scheduled for, wasn't going to give me the results I wanted. Why on earth would my consultant have scheduled me and had me pay for something that I couldn't have.
I was told over 2 weeks ago that my refund had already been processed. Since then, I've been waiting on my calls to be returned. Today, I called the other office in Baltimore, just for them to tell me that MY REFUND WASN'T PROCESSED. I'm out of a grand because I went with a company who I trusted going in.
I'm nervous I won't be able to get my money back.
Tonight I decided to email them asking about the status. AND WHAT DO YOU KNOW?!?! THEY BLOCKED MY EMAIL.
I don't know how their actual surgical services are, but in terms of trust, relationships, customer service and finances, they are NOT reliable or courteous at all.”
Lainey on BirdeyeDecember 09, 2020
“My issued has been resolved. Thank Silver Spring Office Am 😂”
Margarita on GoogleDecember 08, 2020
“My issued has been resolved. Thank Silver Spring Office Am 😂”
Margarita on GoogleDecember 08, 2020
“Ask for 12 months to payoff my bill instead I was giving 24 months with 14% interest.Danielle is not very good with patient do not follow up.so disappointed to has gone to sonobello in silver spring”
Margarita on GoogleDecember 07, 2020
“Very cordial staff, specially Harley Taylor. The entire process from beginning to end occurred in the timeline manner I kindly requested, no delays, no cancellations, and lots of caring from the entire team. Thanks Sonobello!”
ERios on BirdeyeNovember 20, 2020
“She was very pleasant and accommodating. She answered my questions appropriately and she was very knowledgeable about the procedure and that makes me more interested in the process. ”
Biola on BirdeyeNovember 19, 2020
“The minute I sat down with Danielle, she made me feel comfortable and welcomed. She explained everything thoroughly and answered all my questions. Based on the consultation I scheduled my procedure for my upper and lower abdomen. Im looking forward to seeing results that will help me feel better about myself.”
Dawn on BirdeyeNovember 13, 2020
“1st class service, I have yet to schedule my surgery but let me say that Danielle was great, very customer service friendly. She answered all my questions. ”
Aloma on BirdeyeNovember 06, 2020
Linda on GoogleOctober 30, 2020
“This review is for David, the front desk in silver spring efficiency and always ready to help, he is the best and he has accomplished everything that he said he would do. Thanks for everything”
Khady on GoogleOctober 28, 2020
“This review is for David, the front desk in silver spring efficiency and always ready to help, he is the best and he has accomplished everything that he said he would do. Thanks for everything”
Khady on GoogleOctober 28, 2020
“Danielle was very well informed on the procedure I was interested in and answered all questions. She was also very pleasant. ”
Sheila on BirdeyeOctober 21, 2020
“I highly recommend going to the Silver Spring Branch of Sonobello. First I was relieved that this office is in a convenient location with plenty of parking. When I walked in I was greeted with warm smiles and social distancing. There weren’t other patients near me in a crowded waiting area which is important to me. Danielle was my Patient Consultant that was very compassionate and knowledgeable about the different procedures that would suit best for my body concerns. She went over the different pricing breakdowns and what ways Sonobello is very affordable with my financial needs. All of my questions were answered.
Thank you!
Danielle
”
Nicole on BirdeyeOctober 20, 2020
“From the online scheduling to the checkout of my consultation, they were professional and friendly. Danielle was amazing! I had done research and I have had a previous procedure done so I had limited knowledge. She assured me that my experience with Sono Bello would be better than the other. I walked out feeling excited and I can hardly wait for the procedure! Thanks Danielle!”
kim on BirdeyeOctober 13, 2020
“My consultation was amazing and went better than I expected! The front desk operator was very friendly and efficient. I then met with Danielle who was really kind and listened attentively to all my questions! (There were a lot, lol) I left feeling confident about the procedure and fully informed. Thanks again!”
Amaru on BirdeyeOctober 12, 2020
“First let me start by saying that David have a well spoken phone presence. He has a calm cool and welcoming demeanor, and one of the best direction I have ever gotten from someone. When I entered the office he was on the phone but looked up just enough to acknowledge me, he finished up with his call and then greeted me with a smile and welcomed me. I mention to him that his facility is much more calm and welcoming than the Hanover location. I mention to him that I had a not so welcoming and pleasant interaction at that location and he was very apologetic to me. He gave me my paper work to fill out and then to me that Danielle will take care of me. He then handed over to another grate experience. Danielle was very apologetic about my experience and promise to take good care of me, and that she did. She too her time explained the process, she was supportive, understanding, great listener, comforting, caring, and most of all not pushy or overbearing. The facility is clean open lite and very very calm, their demeanor put my mind at ease. After my Hanover experience, I was very reluctant to attend today's consultation and wanted to bother at all with the process. I am glad that I went, because it change my perception. I am very very big on professionalism, and hold places that is providing a service to me on a high standard. Thanks to David and Danielle Sono Bello has a high standard of professional standard with me well the Silver Spring location, they get a gold medal 🏅 from me. Hanover can take some pointers from them.”
Deayon on BirdeyeSeptember 24, 2020
“9/22/20 I arrived at my appt and was told to full out paper work after i turned in my paperwork was told they would have to do my consultation over the phone because I was 10mins late. I called to inform them that I was in traffic. There could have told me over the phone instead they wait until I am there. Huge inconvenience, very inconsiderate and poor customer service.”
Deborah on GoogleSeptember 22, 2020
“9/22/20 I arrived at my appt and was told to full out paper work after i turned in my paperwork was told they would have to do my consultation over the phone because I was 10mins late. I called to inform them that I was in traffic. There could have told me over the phone instead they wait until I am there. Huge inconvenience, very inconsiderate and poor customer service.”
Deborah on GoogleSeptember 22, 2020
“I was a bit nervous at first, but Danielle really helped me to feel comfortable. The meeting was very informative and I didn’t feel pressured to agree to anything at that moment, which made me more interested in going through with the procedure. Very professional! ”
Antwon on BirdeyeSeptember 18, 2020
“PLEASE DO NOT EVER USE THIS COMPANY!!!!! THEY ARE EXTREMELY NICE UNTIL YOU SIGN.
This place is extremely unprofessional and they mislead people just to sign and get their money. All they are after is your money. After they get you to sign, it’s all down hill from there. I agreed to the procedure and gave 2k for deposit but my doctor advice me to not proceed with it. The next day I called and told them that i wanted to cancel and the lady name Daniel become very rude. She refuse to even pick up my calls or refund my money. I’ve called three times a day 2 days in a role and the receptionist keeps saying that she’ll call me back but never does. I have gotten a lawyer and planning on taking them to court if they don’t refund my money.”
Jasseley on GoogleSeptember 15, 2020
“I highly recommend the branch in Silver Spring. Alice was super nice. I enjoyed our conversation thanks again.”
M on BirdeyeSeptember 15, 2020
“Erin at the McLean branch interviewed me during my 2nd follow up and she noticed things that were previously overlooked.
When you feel like someone notices your obvious concerns and cares to work to correct them, it very comforting.
I recommend this branch of Sonobello largely due to Erin.”
Chase on BirdeyeAugust 28, 2020
“Experience was great very detailed and understanding when discussing all aspects of the procedure and desired results. The consultant provided a very comfortable atmosphere to exchange dialogue related to questions and answers for all aspects from what to expect before and after the procedure.”
Tameatrice on BirdeyeJune 30, 2020
“Sarah was amazing. She immediately made me feel at ease with a friendly greeting and smile. She went over the entire procedure, answered all my questions, shared her success and was overall enthusiastic, empathetic and knowledgeable. I’m in week 4 and thrilled so far with my recovery and visible results.”
Ellery on GoogleJune 30, 2020
“Sarah was amazing. She immediately made me feel at ease with a friendly greeting and smile. She went over the entire procedure, answered all my questions, shared her success and was overall enthusiastic, empathetic and knowledgeable. I’m in week 4 and thrilled so far with my recovery and visible results.”
Ellery on GoogleJune 30, 2020
“My consultant was the best. We had a great time and she answered all of my questions knowledgeably. Easiest experience. Wish the DMV was like this!”
Tara on GoogleMarch 02, 2020
“My consultant was the best. We had a great time and she answered all of my questions knowledgeably. Easiest experience. Wish the DMV was like this!”
Tara on GoogleMarch 02, 2020
Njabo on GoogleFebruary 25, 2020
Njabo on GoogleFebruary 25, 2020
“Big Thank you to the Silver Spring & Tyson’s team. Amy over at the Silver Spring location is absolutely perfect. Her knowledge and professionalism made this an easy decision. Dr. Morse is an excellent surgeon. I’ve trusted him and his team over at Tyson’s with several procedures. I would highly recommend Sonobello.”
Muffy on GoogleJuly 12, 2019
“Avoid this place at all cost. First they hound you about scheduling a consultation after an online inquiry, then when you schedule a consultation you will receive a text message that the consults are running 45 minutes behind . You arrive 45 minutes late because of the text received only for them to have you waiting for 30 mins in the lobby. After waiting 30 mins , someone from Sono Bello comes out and says they didn’t even know you were here ... yes this is true. Then she takes you to the back without apologizing and has you fill out an intake form. Then she ask you what areas do you want done . I say abdomen, she ask again what areas. I don’t know .. I’m here for a consult so the doctor can tell me what areas should be done to achieve the results I am looking for. She immediately starts telling me about prices. Ma’am I don’t even know what I’m getting , how are we taking prices already. Can I see a doctor first? She tells me that I cannot are a doctor until I schedule a procedure. Huh? So what does this consult entail? She says a meeting with the consultant . So where is the consultant? She says at lunch. Soooooo why the hell did I drive 40 mins out here to speak with finance about .... I don’t know . Please don’t waste your time.”
Maureen on GoogleJuly 01, 2019
“Avoid this place at all cost. First they hound you about scheduling a consultation after an online inquiry, then when you schedule a consultation you will receive a text message that the consults are running 45 minutes behind . You arrive 45 minutes late because of the text received only for them to have you waiting for 30 mins in the lobby. After waiting 30 mins , someone from Sono Bello comes out and says they didn’t even know you were here ... yes this is true. Then she takes you to the back without apologizing and has you fill out an intake form. Then she ask you what areas do you want done . I say abdomen, she ask again what areas. I don’t know .. I’m here for a consult so the doctor can tell me what areas should be done to achieve the results I am looking for. She immediately starts telling me about prices. Ma’am I don’t even know what I’m getting , how are we taking prices already. Can I see a doctor first? She tells me that I cannot are a doctor until I schedule a procedure. Huh? So what does this consult entail? She says a meeting with the consultant . So where is the consultant? She says at lunch. Soooooo why the hell did I drive 40 mins out here to speak with finance about .... I don’t know . Please don’t waste your time.”
Maureen on GoogleJuly 01, 2019
“My name is Benita S. so I’m not sure y it is posting under my sons name lol, but I had to let you know how great Liz is at the Silver Spring office. First of all she’s beautiful inside and out, very professional and exceptionally skilled in how she deals with your insecurities and fears. She made it easy for me to choose Sono Bello and I’ve told all my friends about that location 😍 Thanks Liz for all your help !!!!!”
Joseph on GoogleMay 06, 2019
“My name is Benita S. so I’m not sure y it is posting under my sons name lol, but I had to let you know how great Liz is at the Silver Spring office. First of all she’s beautiful inside and out, very professional and exceptionally skilled in how she deals with your insecurities and fears. She made it easy for me to choose Sono Bello and I’ve told all my friends about that location 😍 Thanks Liz for all your help !!!!!”
Joseph on GoogleMay 06, 2019
Linda on GoogleApril 17, 2019
“Absolutely respect my services and contact with my consultant Courtney Wheeler in the Silver Spring MD office. Very professional, honest, trustworthy, transparent, kind, smart and skilled with working with clients and people. She is the reason why I will continue to have my body work done at Sono Bello! She is extremely efficient and understands that a lot of money is coming out of my pocket and I expected superior and especially extremely safe and clean service and outcomes!”
Linda on BirdeyeApril 17, 2019
“Explained everything very well. Assisted in financing and made financing affordable. Personable friendly. Would give a 5 star if they were a little easier to get a hold of. The Tyson corner office sometimes has to relay a message. Having the liposuction and ex of abdomin and waist in 2 weeks and feel confident and excited after meeting the experienced surgeon . Will rate the Tyson office after the procedure.”
Kathy on GoogleApril 04, 2019
“I was skeptical at first but during my consultation Ms. Lister had walked me through the whole procedure and what to expect. She is truly a caring and knowledgeable person who puts her clients needs first. Even after my procedure everything she told me to expect actually happened and I was better prepared for it.”
Rheinheardt on BirdeyeApril 04, 2019
“I met with Liz and she took GREAT care of me. Very professional, thorough with explaining the details, answered all of my many questions patiently and showed me how I could get what I really wanted. I came in thinking I could only afford one thing and Liz helped get my dream wish list!!! I was so impressed with Liz I referred 3 people already. ”
Lynn on BirdeyeApril 04, 2019
“Explained everything very well. Assisted in financing and made financing affordable. Personable friendly. Would give a 5 star if they were a little easier to get a hold of. The Tyson corner office sometimes has to relay a message. Having the liposuction and ex of abdomin and waist in 2 weeks and feel confident and excited after meeting the experienced surgeon . Will rate the Tyson office after the procedure.”
Kathy on GoogleApril 04, 2019
“Worst experience on the face of the planet”
Cuthbert on GoogleJanuary 22, 2019
don on GoogleJanuary 22, 2019
“Worst experience on the face of the planet”
Cuthbert on GoogleJanuary 22, 2019
don on GoogleJanuary 22, 2019
“Once you sign the contract they are extremely unprofessional, rude and impossible to contact. I reported them to better business bureau.”
J D on GoogleJanuary 16, 2019
“Once you sign the contract they are extremely unprofessional, rude and impossible to contact. I reported them to better business bureau.”
J on GoogleJanuary 16, 2019
“Liz & Andrea were so helpful today when I came by the office today. They were positive, confident and answered all my questions. I would recommend anyone to visit them for a consultation because of the service I received. Thank you Sono Bello Silver Spring team. :)”
Cat on GoogleDecember 19, 2018
“Liz & Andrea were so helpful today when I came by the office today. They were positive, confident and answered all my questions. I would recommend anyone to visit them for a consultation because of the service I received. Thank you Sono Bello Silver Spring team. :)”
Cat on GoogleNovember 30, 2018
NAQAYYAH on GoogleAugust 13, 2017
NAQAYYAH on GoogleAugust 13, 2017
